- CACI International (Arlington, VA)
- …installation of new software with customers. * Document all requests in ServiceNow ticketing system to ensure all asset and configuration information is up to date ... while following established policies and procedures. * Review pending related tickets daily and provide regular updates according to DSS ticket management procedures. * Assist with troubleshooting and resolution of technical issues related to software. *… more
- Meta (Ashburn, VA)
- …Skills:** Data Center Production Operations Engineer Responsibilities: 1. Work within Meta's ticketing system 2. First point of contact for break fix technicians 3. ... Responsible for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data center 4. Understand and debug hardware and Linux OS related issues 5. Identify and help create documentation for the global data center knowledge… more
- Shuvel Digital (Vienna, VA)
- …with frameworks like JUnit/TestNG, Selenium, JMeter and Appium Experience working with a ticketing system such as Service Now or Jira Hands on experience with any ... cloud technology platforms, preferably Microsoft Azure. Must have hands on experience in Selenium Scripting, and SQL querying Must have hands on experience utilizing cloud hosted testing platforms such as Perfecto. Proficient in debugging issues. Proficient in… more
- Shuvel Digital (VA)
- …with AWS Microservices + Experience in supporting 24x7x365 operations. + Knowledge of ticketing systems such as ServiceNow and JIRA Desired Skills and Experience: + ... Configuration of hardware devices + Application troubleshooting expertise + Software installation + AWS experience more
- Reynolds & Reynolds (Fairfax, VA)
- …we encourage you to apply today!PREFERRED QUALIFICATIONS: - Experience with ticketing system(s), Windows Active Directory, desktop operating systems (windows 10 and ... 11)- Strong familiarity with Microsoft Servers lineup of products- Working knowledge of RMM software and Cisco- Direct experience with O365 + GSuite- Familiarity with VoIP phone systems, printer troubleshooting and network troubleshooting techniques Training… more
- CACI International (Arlington, VA)
- …of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive troubleshooting and testing of ... video conferencing audiovisual equipment (multimedia, audiovisual, projection systems, displays, cameras, microphones, integrated A/V systems, streaming technologies, etc.) + Address and troubleshoot customer issues received via email or phone, as well as… more
- Anthem Engineering (Chantilly, VA)
- …GitHub), CI/CD (preferably Jenkins), artifact management (preferably Nexus), ticketing (preferably Jira), and knowledge management (preferably Confluence) + ... Experience with containerization technologies such as Docker and Kubernetes + Experience developing on, and for, Linux-based systems (preferably RedHat-based) + Experience developing in an Agile environment Level: Entry Level - SME Clearance: Active security… more
- Anthem Engineering (Chantilly, VA)
- …GitHub), CI/CD (preferably Jenkins), artifact management (preferably Nexus), ticketing (preferably Jira), and knowledge management (preferably Confluence) + ... Experience with containerization technologies such as Docker and Kubernetes + Experience delivering and maintaining complex applications in languages such as Java, Python, Ruby, or JavaScript + Experience delivering and maintaining front-end web applications… more
- William C Brown Inc (Springfield, VA)
- …blue force response actions. + Documents actions taken and analysis in the authorized ticketing system to a level of detail where the actions taken and analysis are ... capable of being systematically reconstructed More About the Role: + Develops and when approved by the Government generates and updates reports in the Joint Incident Management System (JIMS), Incident Case Management System (ICMS), and/or other authorized… more
- CompuCom (Roanoke, VA)
- …+ Consistently provide and update notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues + Communicate with customers at ... all levels of technical and non-technical skill sets + Follow-up with end users to provide status updates as per service level guidelines(SLA's) **Skills and Qualifications** **:** + Experience servicing printers + Experience with wide format printers a plus +… more