- Amazon (Herndon, VA)
- …States). \#DCPD_GND Key job responsibilities Managing work and priorities through ticketing system and workflows to complete customer requests and projects ... Collaborating with various stakeholders to remove project obstacles Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking… more
- CoreSite (Reston, VA)
- …assigned. Requirements Knowledge, Skills & Abilities: + Familiar with telecommunications, ticketing systems, and escalation procedures. + Knowledge of T-1/E-1, DS-3, ... Fiber, Ethernet, SONET and other communication circuit types in a data center environment. + Candidate must have general understanding of basic mechanical and electrical systems (HVAC, UPS, ATS, Generator, CRAC/CRAH). + Excellent documentation and note-taking… more
- M. C. Dean (Springfield, VA)
- …degree will also be accepted. + Strong communication skills and experience using ticketing . **What we offer:** + A collaborative team inspired by the way engineering ... and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. + An opportunity to lead and build a business with the support of an industry-leading firm that has… more
- NANA Regional Corporation (Fort Belvoir, VA)
- …PCs to enterprise domains. + Experience with ServiceNow or Microsoft SCSM ticketing system. + Experience working with military, DoD civilians, or government ... contractors. **Job ID** 2025-18786 **Work Type** On-Site **Company Description** **Work Where it Matters** Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our… more
- M. C. Dean (Springfield, VA)
- …degree will also be accepted. + Strong communication skills and experience using ticketing . **What we offer:** + A collaborative team inspired by the way engineering ... and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust. + An opportunity to lead and build a business with the support of an industry-leading firm that has… more
- Lumen (Richmond, VA)
- …Strong customer service, off-hours availability, and proficiency in internal tools and ticketing systems are essential to success in this role. **The Main ... Responsibilities** + Lead the configuration, maintenance, and troubleshooting of complex multi-vendor network environments, including Juniper SRX/MX, Cisco IOS/Meraki, FortiGate, SDWAN, and Metro Ethernet platforms. + Utilize SolarWinds and other advanced… more
- Amazon (Manassas, VA)
- …United States). Key job responsibilities - Managing work and priorities through ticketing system and workflows to complete customer requests and projects - ... Collaborating with various stakeholders to remove project obstacles - Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords - Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking… more
- Lumen (Richmond, VA)
- …and during holidays. + Maintain proficiency with internal tools and ticketing systems, and contribute to continuous improvement through coaching, documentation, and ... knowledge transfer. + Ability to identify and resolve customer reported trouble. + Takes full ownership and accountability in areas assigned. Takes independent action and rarely requires guidance, often proactively take the lead on technical issues/concerns.… more
- General Dynamics Information Technology (Chantilly, VA)
- …and testing hardware and software + Demonstrated experience using an enterprise ticketing system + Demonstrated experience working with Windows Operating Systems + ... Demonstrated experience working with Linux Operating Systems + Demonstrated knowledge of LAN/WAN architectures and troubleshooting + Demonstrated working knowledge with VPN clients such as Cisco VPN and others + **Desired Skills and Demonstrated Experience:**… more
- Lumen (Richmond, VA)
- …24x7 call center environment. + Proficient in using internal tools and trouble ticketing systems. + Willingness to work off-hours, on-call, and during holidays. + ... Demonstrated leadership in mentoring, training, and coaching team members. **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location.… more