- House of Blues (Dallas, TX)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients ... of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we...30 wpm + High School Diploma Preferred: + Previous Ticketing experience + Working knowledge of Windows based PC… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …to the correct IT support group. + Track issues using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client ... hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). + Using BPA and industry standards, follow complex procedures, updating procedures as necessary. + Understand the IT working environment sufficiently to explain technical issues to… more
- Wells Fargo (Irving, TX)
- **About this role:** Wells Fargo is seeking a highly skilled, customer-focused Service Desk Agent to provide front-line phone and chat IT support for the Wealth and ... for IT issues via phone, chat, other channels or ticketing system. o Provide prompt, professional, and empathetic support...+ years of experience in enterprise IT environments and ticketing systems (eg, ServiceNow) * 1 + years of… more
- GovCIO (Austin, TX)
- …communications to staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support groups to establish relationships, ... Experience managing remote staff + Experience with ServiceNow or similar ticketing systems + Experience troubleshooting Windows 11, Microsoft 365, computer hardware… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …growth. If you are looking for a career as a Tier 2 Cloud Support agent and you are interested in designing, developing, and rapidly deploying solutions to problems ... containment as needed. 5. Maintain accurate and detailed documentation within ticketing systems (eg, Jira, ServiceNow), ensuring traceability and knowledge sharing.… more
- JPMorgan Chase (Houston, TX)
- …with FROSCH, where we offer more than just a job. As a full-time ARC/IAR Agent , you will join our esteemed team of accounting professionals. We are looking for ... the IAR and TRAMS systems to maintain consistency and accuracy in ticketing information. + Reviewing and reconciling the Airline Reporting Corporation (ARC) report… more
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