- ClearlyAgile (Tampa, FL)
- AI Agent Developer (LLM Specialist) Role Overview The AI Agent Developer is responsible for designing, building, and deploying intelligent autonomous or ... integration, and secure data interaction across enterprise environments. Key Responsibilities Agent Design & Development + Architect and implement AI-powered agents… more
- Public Consulting Group (Tallahassee, FL)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... technician. + Record, track, and document the Incidents and requests in the ticketing tool. Ensure all successful and unsuccessful decisions made, and actions taken,… more
- Validity (Tampa, FL)
- …skills. Preferred Experience, Skills, and Education + Experience with Salesforce Service Cloud ticketing system and Salesforce Agent Force + Experience with the ... a positive and constructive approach to management, supporting the company 's objectives, exercising sound judgement, gaining alignment and providing effective… more
- Robert Half Finance & Accounting (Miami, FL)
- …coaching team members, monitoring ticket queues, and ensuring timely resolution using ticketing systems such as Zendesk, Jira, or similar platforms. The ideal ... Backlog: Number of incoming tickets and outstanding unresolved cases. + Agent Utilization & Productivity: Tickets solved per representative, adherence to schedules,… more