• IT Service Desk Customer Service Agent

    Lilly (Indianapolis, IN)
    …to make life better for people around the world. **IT Service Desk Agent ** At Lilly, our commitment to a digital-first, automation-driven support model is ... deliver IT services. As **a Lilly IT Service Desk Agent ** you will be a key frontline contributor, resolving...troubleshooting steps and identify gaps in knowledge base content. ** Ticketing & Documentation** + Create and manage tickets in… more
    Lilly (11/19/25)
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  • Knowledge Operations Specialist

    TEKsystems (Indianapolis, IN)
    …the queue of knowledge requests with the team and assist with matters ticketing and workflow improvements + Support management of legal knowledge subscriptions and ... communication skills + Ability to work independently with minimal supervision Preferred Skills/Experience + Experience with Salesforce platforms and knowledge base… more
    TEKsystems (11/07/25)
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