- ASM Research, An Accenture Federal Services Company (Annapolis, MD)
- …the correct IT support group. + Track issues using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client ... **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team of… more
- Montage Marketing Group (Rockville, MD)
- …experience leading teams, managing performance, and driving the engagement of IT support teams. * Demonstrated helpdesk escalation and ticketing ownership ... to create and execute effective security compliance and systems administration strategies in support of our agency. This is a full-time, exempt position working a… more
- Leidos (Laurel, MD)
- …Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support , Parental Paid Leave, and much more. **Join us and make a ... in National Security!** **Job Summary:** Systems/Network administrator will provide support for implementation, troubleshooting and maintenance of Information Technology… more
- GovCIO (Annapolis, MD)
- …and facilitate communications to staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support groups to establish ... hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve issues related to IT hardware and… more
- Leidos (Bethesda, MD)
- …variety of regulatory compliance frameworks. Key Tasks include the following: + Support the secure architecture, design, and implementation of DoD systems in ... benchmark/audit files, application/server builds, rule pack/content updates, scanner, or agent deployment etc.) + Analyze vulnerability scans and ensure timely… more
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