• Airport Agent Supervisor - FOD

    SkyWest Airlines (Fort Dodge, IA)
    …as needed + Conduct briefings and meetings with station personnel + Cross Utilized Agent Duties as required **Minimum Requirements** + Be at least 18 years of age ... goal oriented + Ability to work under pressure + Thorough understanding of ticketing /gate/ramp procedures + Ability to lift 50+ pounds consistently, with or without… more
    SkyWest Airlines (09/28/25)
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  • Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Des Moines, IA)
    …incident to the correct IT support group. + Track issues using an ITSM ticketing system . Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin ... environment. **Job Responsibilities** + Provide front line support for IT systems and software, fielding telephone calls, voicemails, emails, and portal requests.… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Technology Operations Analyst - WIM Technology…

    Wells Fargo (West Des Moines, IA)
    …as the initial contact for IT issues via phone, chat, other channels or ticketing system . o Provide prompt, professional, and empathetic support to business ... Fargo is seeking a highly skilled, customer-focused Service Desk Agent to provide front-line phone and chat IT support...+ years of experience in enterprise IT environments and ticketing systems (eg, ServiceNow) * 1 +… more
    Wells Fargo (10/02/25)
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  • Helpdesk Support Specialist (Must Be Within 30…

    TEKsystems (West Des Moines, IA)
    Description looking to bring on a Tech Support Agent to support the internal employees via inbound phone calls. Agents will be trained on the internal tools, ... , processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees...to search for known solutions and implement work arounds. Agent must be able to follow directions and be… more
    TEKsystems (09/30/25)
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  • Service Desk Analyst - SME (Team Lead)

    GovCIO (Des Moines, IA)
    …+ Experience managing remote staff + Experience with ServiceNow or similar ticketing systems + Experience troubleshooting Windows 11, Microsoft 365, computer ... communications to staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support groups to establish relationships,… more
    GovCIO (09/20/25)
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