- Teleperformance USA (Port Saint Lucie, FL)
- …role requires communication and reporting via emails, messaging applications, work order ticketing systems.** + **Ability to read and follow verbal and written ... instructions** + **Basic understanding of engineered building systems - HVAC, CRAC units, electrical distribution systems, standby diesel generator systems, UPS systems, fire alarm systems, fire sprinkler systems, security alarms.** + **Able to clear extensive… more
- NBC Universal (Orlando, FL)
- …and payment systems + Support of hotel system such as Opera Cloud PMS + Ticketing and turnstile solutions + Digital signage and kiosks + Kitchen display and table ... troubleshooting + Tracks all incidents and requests through the enterprise ticketing system (SNOW) Configures, deploys, maintains, and troubleshoots hardware and… more
- GovCIO (Tallahassee, FL)
- …+ Accurately document all calls, troubleshooting steps, and resolutions in ticketing systems (eg, ServiceNow) and reporting tools (eg, PowerBI). + Regularly ... + Education: + High school diploma or equivalent required. + Associate degree or equivalent technical/customer service experience preferred. Experience & Skills:… more
- BJs Wholesale Club (Orlando, FL)
- …configurations, incidents, requests, changes, and problems resolutions in the IT ticketing system ServiceNow. + Provide training to in store associates on ... the proper use of hardware and applications as required. Required Qualifications: + Associate 's degree in information technology or a related field preferred. + 5+… more
- Public Consulting Group (Tallahassee, FL)
- …Grafana (optional), M365 Service Health, Message Trace, SIEM (eg, Sentinel), ticketing (ServiceNow/Jira). + Valimail **Education** + Bachelor's in Computer Science, ... Cloud Practitioner (CLF-C02) + Microsoft 365 Certified: Messaging Administrator Associate (MS-203). + Microsoft Certified: Azure Administrator Associate … more
- CAE USA INC (Tampa, FL)
- …to ensure high system integrity and security + Effectively use Help Desk ticketing system for incident and problem management, customer interaction and follow-up. + ... of the following: CompTIA Security+, CompTIA Server+, Microsoft Certified Solutions Associate (MCSA), Azure Fundamentals, or Azure Administrator Associate .… more
- Community Health Systems (Milton, FL)
- …reliable attendance. + Complies with all policies and standards. **Qualifications** + Associate Degree or coursework in Business, Communications, or a related field ... and Abilities** + Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such… more
- Walmart (Orlando, FL)
- …and facilitation styles to customer communication styles Manages customer and associate needs and advocates for their experiences Uses various communication mediums ... or problem statements Daytoday activities performed in customer care service operations Ticketing system and other tools used to handle customer requests Escalation… more
- University of Miami (Coral Gables, FL)
- …assigned support incidents and requests using the IT service management ticketing system. + Responsible for the installation, maintenance, patching, updates, and ... to include other duties or responsibilities as necessary. CORE QUALIFICATIONS: + Associate 's degree in relevant field. + Minimum 3 years of relevant experience.… more
- Insight Global (St. Petersburg, FL)
- …Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Must Haves: * Associate 's degree in Information Technology or a related field ... in IT systems analysis or a related area * Experience in Service Central Ticketing System * Familiarity with standard IT concepts, practices, and procedures * Strong… more