- CACI International (Doral, FL)
- …resets, and account management + Log, track, and manage support requests using ticketing systems, escalating complex issues to appropriate IT teams when necessary + ... Authority (LRA)/token services + Provide tuning recommendations for IT ticketing based on performance, risks, and stakeholder needs **Qualifications:** _Required:_… more
- Linchpin Solutions, Inc. (Jacksonville, FL)
- …Participate in daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues. Provide incident ... support where appropriate. + Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues. +… more
- AdventHealth (Altamonte Springs, FL)
- …promptly resolving advanced PACS incidents and requests via the ServiceNow ticketing system while adhering to the organization's established service level agreements ... and resolves intermediate PACS incidents and requests via the ServiceNow ticketing system for imaging related software applications and hardware equipment while… more
- Tyto Athene (Doral, FL)
- …+ Document incident details, actions taken, and resolution steps in the ticketing system + Perform basic troubleshooting of switches, routers, firewalls, and other ... operating systems + Strong communication skills and attention to detail **Desired:** + Associate 's degree in related field + Experience working in a 24x7 operational… more
- Signature Aviation (Orlando, FL)
- …spaces (OS, Network, Database) + Experience with ServiceNow and Jira for ticketing and change management + Excellent analytical and interpersonal skills + Ability ... Certified: Azure Fundamentals (AZ-900) + Microsoft Certified: Azure Administrator Associate (AZ-104) + Microsoft Certified: Azure Solutions Architect Expert (AZ-305)… more
- AdventHealth (Altamonte Springs, FL)
- …assigned tasks + Possesses proficient knowledge of the ServiceNow computerized ticketing system + Knowledgeable with ITIL methodologies & ITSM framework **_KNOWLEDGE ... as a desktop / remote field technician **EDUCATION AND EXPERIENCE REQUIRED** **:** . Associate in related field or equivalent work experience . 2 working in a… more
- Insight Global (Orlando, FL)
- …travel time. Manage work tickets according to customer SLA's using Service Now ticketing system. Must have basic computer skills such as Microsoft 365, WebEx, putty, ... Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements . Associate degree or Certification in a technology services/technical discipline,… more
- MyFlorida (Tallahassee, FL)
- …of computer hardware and software applications. + Knowledge of Help Desk ticketing software or comparable programs. + Excellent customer service skills + Ability ... with IT Help desk *One year of experience in customer service *An associate 's degree from an accredited college or university in information technology or related… more
- Community Health Systems (Milton, FL)
- …as assigned. + Complies with all policies and standards. **Qualifications** + Associate Degree or coursework in Business, Communications, or a related field ... and Abilities** + Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such… more
- Tyto Athene (Doral, FL)
- …with broader missionobjectivesand operational priorities **Qualifications** **Required:** + Associate 's degree in Communications, Information Systems, Business, or a ... + Familiarity with tools such as SharePoint, ServiceNow, Jira, or other ticketing /feedback platforms + Exposure to mission planning or tactical operations systems +… more