• Trading Technology Support, Senior Product…

    JPMorgan Chase (New York, NY)
    …lines of business across various asset classes. As a Senior Product Delivery Associate in Market Data Desktop Strategies, you are trusted with enabling the delivery ... issues + Familiarity with change management structures and problem ticketing systems + Self-motivated, customer-focused, and innovative with excellent time… more
    JPMorgan Chase (06/27/25)
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  • Customer Technology Spec I

    University of Rochester (Rochester, NY)
    …and hardware; documents incidents, solutions, and procedures thoroughly in the ticketing system. + Maintains accurate documentation of implemented designs, user ... + Provides proactive and reactive support via walk-up, phone, email, and ticketing systems; ensures consistent communication with end users throughout the resolution… more
    University of Rochester (07/19/25)
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  • IT Support Specialist

    FirstLight Fiber (Victor, NY)
    …for internal end-users seeking technical assistance via phone, email, chat, or ticketing system. + Provide support for hardware, software, and network issues, ... impact. + Document troubleshooting steps and resolutions thoroughly within the ticketing system. + Escalate issues to higher-level support when necessary, following… more
    FirstLight Fiber (07/08/25)
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  • Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    …and action items, with consistent follow-through. The ability to communicate with Associate Director when items are pressing; when there's a need for ... growth. Communicate with stakeholders using various platforms including email, MOCS ticketing system, phone and screensharing which includes integrating oneself in… more
    City of New York (06/12/25)
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  • Assistant Head Concierge

    City Winery (New York, NY)
    …country experience to the middle of a large city. Position Summary The Guest Services Associate is part of our customer support team. You'll be the first point of ... experience and contribute to sales goals * Collaborate with the Marketing and Ticketing teams to support seasonal campaigns or special offers * Provide feedback on… more
    City Winery (07/09/25)
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  • IT Help Desk Asst.

    Access: Supports For Living (Middletown, NY)
    …incoming help desk tickets and accurately documenting relevant information in the ticketing system. PRIMARY FUNCTIONS: + Provide technical support for help desk ... calls and create corresponding tickets in the help desk ticketing system + Manage and monitor all incoming tickets,...progressive experience in computer hardware and software support + Associate Degree in Computer Information Systems or a related… more
    Access: Supports For Living (07/02/25)
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  • Senior Analyst, Service Desk Operations

    City of New York (New York, NY)
    …vendors, agencies, and the community, responding to incoming inquiries - - through our ticketing system - - related to MOCS systems as well as procurement and ... -Communicate with stakeholders using various platforms such as our internal ticketing system, email, phone and screensharing; -Troubleshoot issues by utilizing… more
    City of New York (06/12/25)
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  • Unit Clerk

    City of New York (New York, NY)
    Job Description MUST BE PERMANET IN THE CIVIL SERVICE CLERICAL ASSOCIATE TITLE OR IF YOU ARE HIRED PROVISIONALLY AS A CLERICAL ASSOCIATE , YOU MUST TAKE AND PASS ... disposal of the agency to collect such monies. Under supervision of the Clerical Associate III, the Clerical Associate II, functions as the Borough Office… more
    City of New York (05/14/25)
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  • Revenue Auditor

    Akwesasne Mohawk Casino Resort (Hogansburg, NY)
    …revenue summary reports as required by regulations and management. A Revenue Audit associate requires an extent of problem solving and material management and must ... analyzing the required reports and functions of the IVS ticketing system. + Progressive accrual tracking and recording. +...representative of those that must be met by an associate to successfully perform the essential functions of this… more
    Akwesasne Mohawk Casino Resort (07/12/25)
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  • Clerical Support Clerk

    City of New York (New York, NY)
    Job Description APPLICANT MUST BE PERMANENT IN THE CLERICAL ASSOCIATE TITLE. The OCSS Borough Offices are the point of entry into the child support system for ... disposal of the agency to collect such monies. Under supervision of the Clerical Associate III, the Clerical Associate II, functions as the Borough Office… more
    City of New York (06/27/25)
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