- Chenega Corporation (West Point, NY)
- …understand the request as well as the necessary actions to resolve. + Use ticketing system to record, track, document, and communicate status of the incident or ... **Qualifications** + High school diploma or GED required + Associate degree preferred + 2+ years of relevant help...relevant help desk experience required + Experience with trouble ticketing system + Must possess CompTIA Security+ certification +… more
- Guthrie (Corning, NY)
- …+ Experience with ITSM functionalities such as change control, CMDB and ticketing systems. + Basic understanding of healthcare information systems (eg, Epic, ... + Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate , CompTIA A+. Essential Functions: + Supervise and responsible for… more
- Guthrie (Corning, NY)
- …+ Experience with ITSM functionalities such as change control, CMDB and ticketing systems. + Basic understanding of healthcare information systems (eg, Epic, ... + Preferred certifications include Microsoft Certified: Modern Desktop Administrator Associate , CompTIA A+. Essential Functions: + Responsible for installation and… more
- City of New York (New York, NY)
- …vendors, agencies, and the community, responding to incoming inquiries - - through our ticketing system - - related to MOCS systems as well as procurement and ... -Communicate with stakeholders using various platforms such as our internal ticketing system, email, phone and screensharing; -Troubleshoot issues by utilizing… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …revenue summary reports as required by regulations and management. A Revenue Audit associate requires an extent of problem solving and material management and must ... analyzing the required reports and functions of the IVS ticketing system. + Progressive accrual tracking and recording. +...representative of those that must be met by an associate to successfully perform the essential functions of this… more
- City of New York (New York, NY)
- Job Description APPLICANT MUST BE PERMANENT IN THE CLERICAL ASSOCIATE TITLE. The OCSS Borough Offices are the point of entry into the child support system for ... disposal of the agency to collect such monies. Under supervision of the Clerical Associate III, the Clerical Associate II, functions as the Borough Office… more
- The Arc Erie County NY (Williamsville, NY)
- …throughout WNY. Key Responsibilities: + Answer direct phone calls and electronic ticketing system regarding maintenance issues and work orders + Coordinate repairs ... + Acting as a back-up for corporate front desk duties Qualifications: + Associate 's degree PLUS 6 months administrative office experience + OR High school diploma… more
- HTC Global Services Inc (Brooklyn, NY)
- …patient care areas and following hospital protocols. Required Qualifications: + Associate 's degree in Computer Science, Information Technology, or equivalent work ... tasks. + Familiarity with ServiceNow, Remedy, Zendesk, or other IT ticketing systems. + Intermediate to advanced proficiency in Microsoft Office applications.… more
- H&R Block (Albany, NY)
- …the district + Document hardware problems and their resolution within the ticketing system + Maintain up-to-date technical knowledge of the department's supported ... the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident… more
- New York State Civil Service (Rochester, NY)
- …and System Center Configuration Manager (SCCM), as well as familiarity with ticketing and asset management systems.The ideal candidate will possess strong analytical ... II JG: 18BASE SALARY: $64,971 + $4,920 LOCATION PAY (NYC ONLY)QUALIFICATIONS: Associate 's degree from an accredited college or university and two (2) years… more
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