- Aspen Dental (Albany, NY)
- …/ Qualifications:** **Education:** + High school diploma or equivalent required; an associate or bachelor's degree in human resources, Business Administration, or a ... a corporate environment. + Experience with HR systems (eg, Workday) and ticketing systems is a plus. **Skills:** + Strong interpersonal and communication skills… more
- CSEA (Albany, NY)
- …stacks, powers, and provides management connections for network-attached devices. + Monitors ticketing queue, responds to incidents in a timely manner, and documents ... be assigned other related du t ies as required. MINIMUM QUALIFICATIONS: 1. (a) An Associate 's degree from a recogniz ed institutio n wit h speci a lizatio nin… more
- Custom Computer Specialists (Hauppauge, NY)
- …escalation process. + Monitor queue for any incoming escalations from associate or systems/network engineers, and helpdesk technicians. + Address escalations for ... processes, and exercising the processes + Log all call activity in the ticketing system. + Manage, own and take responsibility for resolving all tickets assigned… more
- Manhattan Beer Distributors (New York, NY)
- …through Friday, offering daily collaboration and a dynamic team environment. + Associate 's degree preferred. + Experience in an administrative role or experience in ... data operations and data management. + Helpdesk support and experience with ticketing /IT Service Management systems (eg, ManageEngine, Zendesk) is a plus. +… more
- New York eHealth Collaborative (New York, NY)
- …tracks incidents and requests from identification through resolution within Atlassian ticketing systems; + Performs Q/A and maintenance activities on NYeC platforms ... ideas and results effectively in both oral and written form. + Associate 's or Bachelor's degree, or technical institute degree/certificate in Computer Science,… more
- CUNY (Queens, NY)
- …Major 60 project etc. * Assist in processing emails using the student ticketing system (Freshdesk) * Help with processing of ePermits requests, transcripts, National ... Handle additional tasks as assigned by the Registrar or Associate Registrar. **QUALIFICATIONS** Bachelor's Degree required. PREFFERED QUALIFICTICATIONS *… more
- Kohl's (Auburn, NY)
- …and brand standards + Execute pricing activities (eg, price changes, sign changes, ticketing ) accurately and efficiently + Follow and ensure adherence to all product ... more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for… more
- Empire State University (Saratoga Springs, NY)
- …at the university's location in Saratoga Springs, NY. Reporting to the Associate Registrar, the Student Records Coordinator is responsible for services dedicated to ... seek assistance from the Office of the Registrar through email, phone, and ticketing system. + Develop and maintain a strong working knowledge of FERPA requirements… more
- Robert Half Technology (New York, NY)
- …on patience, professionalism, and follow-through. Preferred: Experience using helpdesk ticketing systems (eg, ServiceNow, Jira Service Desk, Zendesk). Basic ... A+, Microsoft 365 Fundamentals (MS-900), or MD-102 (Endpoint Administrator Associate ) are a plus. Requirements Android Development, Cisco Technologies, Citrix… more
- The Strong (Rochester, NY)
- …gallery electronics. + Respond to delegated tasks through the exhibit maintenance ticketing system and confer with museum team members to determine timing of ... for services. These qualifications are considered a plus: + Associate 's degree, certificate, or equivalent coursework in Theatrical Production/Stagecraft, Scenic… more