- The Strong (Rochester, NY)
- …and Service Delivery The Support Specialist responds to service requests via the ticketing system, phone, and in-person contact, acting as the primary help desk ... excellent service in alignment with the museum's mission. Preferred Qualifications + Associate degree in computer science or related field. + Any applicable industry… more
- Arc Allegany-Steuben (Hornell, NY)
- …to respond to calls, texts, and web-based applications for work order ticketing system activity. EDUCATION AND EXPERIENCE: + High School Diploma required, ... Associate degree or Trade school preferred. + Seven (7) years of experience in skilled craftsman trades including painting, electrical, plumbing, carpentry, HVAC,… more
- New York State Civil Service (Old Westbury, NY)
- …service areas.Respond to and manage service requests using the TeamDynamix ticketing system.Maintain accurate inventory and system records; ensure regular system and ... and education (plus $4,000.00 location pay) Minimum Qualifications Minimum Qualifications: Associate 's degree (foreign equivalent or higher) in computer science,… more
- Kohl's (Deer Park, NY)
- …pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support the training of ... more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for… more
- Erie 1 BOCES (West Seneca, NY)
- …platforms. Provide responsive and effective technical support via phone, email, and ticketing systems. Develop and maintain user guides, FAQs, and training materials ... accredited or New York State registered college or university with an Associate 's Degree and three (3) years of information technology experience involving delivery… more
- Rapid Response (Syracuse, NY)
- …seamless operation + Communication expert: clearly communicate via phone, email, chat, ticketing system or in person complex technical concepts to customers or staff ... to ensure 24x7 availability of our critical systems Basic Qualifications + Associate -s degree, two (2) years of IT experience, or equivalent military experience… more
- City of New York (New York, NY)
- …during shift changes. - Record events, problems, and their resolution in Ticketing / Change Management System - Follow-up/update users and IT products information ... stakeholders regarding support status, issue resolution, and enhancements. COMMUNITY ASSOCIATE - 56057 Qualifications Qualification Requirements 1. High school… more
- Binghamton University (Binghamton, NY)
- …or general help utilizing various communication tools, including the ITS ticketing system (TeamDynamix). + Designing and creating new research services, such ... Job Requirements: + Bachelor's degree in Computer Science or a related field OR Associate 's degree in Computer Science or a related field with a minimum of one… more
- City of New York (New York, NY)
- …and security patches. - Log, track, and document issues using in-house ticketing system. - Troubleshooting VPN, remote desktop, and cloud-based services (M365). - ... LAN or WAN computer environments and or local desktop support; or" 2. An associate degree or 60 semester credits from an accredited college or university and three… more
- City of New York (New York, NY)
- …vendors, agencies, and the community, responding to incoming inquiries - - through our ticketing system - - related to MOCS systems as well as procurement and ... baccalaureate degree from an accredited college or university? 2. Do you have an associate degree from an accredited college or university along with two (2) years… more
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