• Desktop Analyst

    Catholic Health Services (Melville, NY)
    …field-based, or pilot environments. Document all support interactions in the ticketing system, contributing to the knowledge base and best practices. Collaborate ... and high-quality care delivery. Position Requirements and Qualifications: Education: Associate 's degree in Computer Science, Information Technology, or related field… more
    Catholic Health Services (06/10/25)
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  • AV and Media Support Technician - NYC

    Diversified (New York, NY)
    …personally and professionally, wherever your ambitions take you. As a Diversified associate , you'll dive headfirst into big, complex, and rewarding projects that ... warranty service. + Document all issue resolutions and system adjustments in a ticketing system (eg, ServiceNow, Zendesk). Required Skills & Experience: + 3-5+ years… more
    Diversified (06/04/25)
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  • Enrollment Registrar Coordinator (Multiple…

    CUNY (Queens, NY)
    …Systems & Processes: Assist in processing the emails using the student ticketing system (Freshdesk), assist with term activation, batch enrollment appointments, and ... Handle additional tasks as assigned by the Registrar or Associate Registrar **QUALIFICATIONS** Bachelor's degree required. **Preferred Qualifications** A… more
    CUNY (06/03/25)
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  • IT Service Specialist I

    City of New York (New York, NY)
    …during shift changes. - Record events, problems, and their resolution in Ticketing / Change Management System - Follow-up/update users and IT products information ... stakeholders regarding support status, issue resolution, and enhancements. COMMUNITY ASSOCIATE - 56057 Qualifications Qualification Requirements 1. High school… more
    City of New York (05/25/25)
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  • Network Server Administrator

    Oneida Technical Solutions (West Point, NY)
    …Risk Management Framework (eg, DoD Instruction 8510.01) + . Familiarity of IT Ticketing systems. + . Must possess technical knowledge, both of current technology and ... Preferred Qualifications: + . Bachelor's Degree in related technical discipline; or an Associate 's Degree with 3+ years of experience. + . Knowledge of Army's… more
    Oneida Technical Solutions (05/21/25)
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  • IT Service Specialist 2

    City of New York (New York, NY)
    …and security patches. - Log, track, and document issues using in-house ticketing system. - Troubleshooting VPN, remote desktop, and cloud-based services (M365). - ... LAN or WAN computer environments and or local desktop support; or" 2. An associate degree or 60 semester credits from an accredited college or university and three… more
    City of New York (05/18/25)
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