- NTT DATA North America (Austin, TX)
- …hybrid network connections (Internet, VPNs, MPLS) + Experience with monitoring tools, ticketing systems, and documentation best practices + Certification in AWS or ... Azure Cloud: such as Microsoft Certified: Azure Fundamentals (AZ-900), Azure Administrator Associate (AZ-104), AWS Certified Cloud Practitioner , Associate AWS… more
- Citigroup (Irving, TX)
- …a **Cybersecurity** role. + Proven experience with **Jira** or other similar ticketing systems. + Strong understanding of security best practices related to ... + AWS Certified Cloud Practitioner + AWS Certified Solutions Architect - Associate + Google Cloud Certified Professional Cloud Architect + Microsoft Certified: Azure… more
- LinkedIn (Richardson, TX)
- …break-fix repairs but also acts as a critical escalation point for Associate Hardware Engineers and contracted Data Center Technicians, ensuring strict adherence to ... fleet. + Act as the point of escalation for Associate Hardware Engineers and contracted technicians, taking ownership of...+ Hardware Deployment & Installation + Project Management + Ticketing Systems (Jira, ServiceNow) + Linux/Unix + Server and… more
- UWorld, LLC (Coppell, TX)
- …a higher level of service excellence Requirements QUALIFICATIONS Minimum Education: + Associate or Bachelor's degree required Minimum Experience: + 2+ year of ... and Tracking: + Log and document common user issues accurately within the ticketing system (Freshdesk) + Collaborate in writing Knowledge base articles based on… more
- Burlington (Katy, TX)
- …is sized in compliance to standards, signage is appropriately replaced and updated, ticketing is accurate and up to date, and packaged merchandise is sealed. + ... here!** You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage… more
- Humana (Austin, TX)
- …to obtain programming specifications needed to submit information in our proprietary ticketing system that moves data from its origin to its ultimate destination. ... (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart… more
- TEKsystems (Dallas, TX)
- …root-cause identification. - Log all support activities and resolutions in the ticketing system with detailed notes. - Collaborate with internal teams and vendors ... Directory,O365,Deployment,Technical support,Help desk Additional Skills & Qualifications Qualifications: - Associate 's degree or equivalent experience in computer-related field. -… more
- ManpowerGroup (Irving, TX)
- …inventory records. + Document support requests and resolutions accurately within the ticketing system and support remote users effectively. **What's Needed?** + ... Associate 's or Bachelor's degree in Information Technology or related field, or equivalent experience. + At least 2 years of experience in desktop support or IT… more
- ChenMed (Houston, TX)
- …rapidly expanding and we need great people to join our team. The Associate Field Support Technician assists higher level technicians on routine activities relating ... directory, Junos Pulse, Android and iPhone mobile devices + Experience with IT ticketing system and ChenMed applications a plus + Key role experience in project… more
- SHI (Austin, TX)
- …such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate , or ITIL Foundation. **Other Requirements** + Completed Bachelor's Degree ... - Firewall, Antivirus, Spam filtering. + Internet technologies. + Helpdesk ticketing system. + Data backup and restore technologies **Additional Requirements** One… more