- Leidos (Chantilly, VA)
- …certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate , CompTIA Security+, VMware VCP, or similar. + Advanced scripting ... scalable system deployment. + Familiarity with systems support workflows, ticketing systems (eg, ServiceNow), and user-facing troubleshooting. EC-DAS **Original… more
- CACI International (Chantilly, VA)
- …* Current DoD 8570 IAT Level II Certification (eg, Security+) required. * Associate 's Degree in a related technical field or 3-5 years of equivalent hands-on ... maintaining quality and professionalism. * Skilled in multitasking and using web-based CRM/ ticketing tools (eg, ServiceNow) to log, track, and resolve incidents and… more
- M. C. Dean (Arlington, VA)
- …+ Maintain detailed documentation on all system modifications completed through ticketing system. + Resolve complex system issues for physical security systems ... Risk Management, Cybersecurity preferred + 6+ Years of Experience with an Associate 's Degree in Information Technology, Risk Management, Cybersecurity preferred + 8+… more
- SAIC (Arlington, VA)
- …IAT Level III is desirable (CASP+ CE, CCNP Security, CISA, CISSP (or Associate ), GCED, GCIH). Applicants not meeting this requirement will not be considered. + ... expertise levels. Desired: + BICSI certification. + Experience using ServiceNow ticketing system. REQNUMBER: 2507469 SAIC is a premier technology integrator, solving… more
- ManTech (Vienna, VA)
- …A+ can substitute 1 year of experience. + AWS Solutions Architect Associate , Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA Linux+ Professional, ... configuring and troubleshooting infrastructure. + Working knowledge of any customer service ticketing system and Google Workspace Tools (Doc, sheets and Slides) +… more
- Amazon (Ashburn, VA)
- …and support 24/7 data center operations Preferred Qualifications - An Associate 's degree, technical certification, or equivalent professional or military experience ... protocols and troubleshooting - Experience managing work and priorities through a ticketing system - Understanding of in-depth hardware knowledge (eg, PCIe) Amazon… more
- TekSynap (Arlington, VA)
- …MOAs/MOUs, and SLAs. + Document and report repair actions in ticketing systems, using Government-provided tools for Performance and Fault Management. **REQUIRED ... + Computing Environment Certification (one of the following): + Cisco Certified Network Associate (CCNA) + Another DoD 8570 Certificate + Clearance: Must possess Top… more
- TekSynap (Arlington, VA)
- …develop maintenance plans, and ensure adherence to standards. + Use Government-approved ticketing system to track and provide completion status for all installs, ... Computing Environment Certification (one of the following): + Cisco Certified Network Associate (CCNA) + Cisco Certified Network Professional (CCNP) + Clearance: +… more
- NANA Regional Corporation (Fredericksburg, VA)
- …system resources, or questions on the use of a specialized software. The Associate Systems Analyst may alternatively train end-users to perform the resolution steps ... of status reports and presentation on staff schedules, call volume and ticketing statistics. + Administers and maintains the ticket management tool and promote… more
- Amazon (Sterling, VA)
- …and rollout of new or upgraded hardware * Manage work and priorities through ticketing system and workflows to complete customer requests and projects * Work closely ... United States). Basic Qualifications - High school or equivalent diploma - Associate 's degree in Computer Science, Information Systems or related field; or… more