• Help Desk Technician

    NuAxis Innovations (Falls Church, VA)
    …server and network teams to resolve cross-functional issues. **Minimum Qualifications** . Associate 's degree in IT or related field, or equivalent work experience. . ... government contracting environment. . Familiarity with ServiceNow, Remedy, or other ITSM/ ticketing platforms. . Certifications such as CompTIA A+, Network+, or ITIL… more
    NuAxis Innovations (06/28/25)
    - Related Jobs

  • Tier 1.5 Service Desk Technician

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …+ Accurately document issues, troubleshooting steps, and resolutions in the ticketing system, ensuring alignment with established SLAs and SLOs. + Troubleshoot ... criticism. + Other supporting duties as directed. **Minimum Qualifications** + Associate or Bachelor's degree in Computer Science, Information Technology, or a… more
    ASM Research, An Accenture Federal Services Company (06/27/25)
    - Related Jobs

  • Cloud Support Engineer - Nights

    ManTech (Vienna, VA)
    …A+ can substitute 1 year of experience. + AWS Solutions Architect Associate , Azure Administrator, Google Cloud Engineer, Cisco CCNA, CompTIA Linux+ Professional, ... of Systems: UNIX/Linux or Windows + Working knowledge of any customer service ticketing system + Ability to read runbooks & playbooks & provide meaningful summaries… more
    ManTech (06/18/25)
    - Related Jobs

  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …error while resolving issues to user's satisfaction. + Utilizes Service Desk ticketing software to ensure timely resolution and follow-up of incidents and requests. ... with tasks as needed. Qualifications + US citizenship is required. Education + Associate 's degree in a technical area or one year certificate from a college… more
    MPR Associates (06/09/25)
    - Related Jobs

  • Junior Helpdesk Support Services Specialist

    Chenega Corporation (Fort Belvoir, VA)
    …the problem calls received by telephone, email, or generated by the Remedy ticketing system within the AITP timelines. + Resolve customer issues using automated ... and BBP 05-PR-M-0002. + Microsoft 365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required.… more
    Chenega Corporation (06/02/25)
    - Related Jobs

  • Principal Systems Administrator

    ManTech (Arlington, VA)
    …Windows Systems, HP SANs, VMware products + Experience using a Service Desk ticketing system, such as Remedy or ServiceNow **Preferred Qualifications** : + One of ... - Microsoft Certified Solutions Expert, MCSA - Microsoft Certified Solutions Associate , MCITP - Microsoft Certified Information Technology Professional, VMware VCP -… more
    ManTech (05/24/25)
    - Related Jobs

  • Desktop Support Technician

    BAE Systems (Radford, VA)
    …replacement, paper jams and printer maintenance. Update asset inventory via ticketing system database. Working knowledge and experience with Active directory. ... Procedures **Preferred Education, Experience, & Skills** Knowledge of Service Now. Associate 's degree preferred. **Pay Information** Full-Time Salary Range: $51086 -… more
    BAE Systems (05/23/25)
    - Related Jobs