- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …to the correct IT support group. + Track issues using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair Desktop/Laptop and thin client ... hardware. + Support peripheral devices (Printers, Smartphones, Scanners etc.). + Using BPA and industry standards, follow complex procedures, updating procedures as necessary. + Understand the IT working environment sufficiently to explain technical issues to… more
- Insight Global (New York, NY)
- …in training workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize and enter details of ... factors, including skills, experience, and education. We are a company committed to creating diverse and inclusive environments where...well as remote support - Experience with ITSM / Ticketing systems, such as any of the following: BMC… more
- Robert Half Technology (New York, NY)
- …software issues. * Manage and resolve helpdesk tickets efficiently using a ticketing system. * Deliver exceptional customer service by addressing user concerns and ... in troubleshooting issues related to Mac computers. * Familiarity with helpdesk ticketing systems and basic IT processes. * Strong communication skills to… more
- MongoDB (New York, NY)
- …scale MongoDB Inc. to support our customer's needs. MongoDB is a breakthrough company that is disrupting a $40B market. This position has significant growth ... performance metrics to Governance, Risk, and Compliance stakeholders + Utilize ticketing systems and workflows to monitor internal Governance, Risk, and Compliance… more
- Corning Incorporated (Corning, NY)
- …& Operations **Date:** Sep 15, 2025 **Location:** Corning, NY, US, 14831 ** Company :** Corning Requisition Number: 70655 **The company built on breakthroughs. ... a career, but every day. They help move our company , and the world, forward. At Corning, there...publishing and updates, leveraging and configuring project management and/or ticketing tools. + Working with managers, define and implement… more
- Canon USA & Affiliates (Melville, NY)
- …- Develop and implement strategic business plans to achieve sales targets and company goals - Build and maintain strong relationships with key clients and ... driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in… more
- JPMorgan Chase (Rochester, NY)
- …to our clients. For more than 45 years, FROSCH has been a travel company of choice, building a client-centered service model and employee-focused workforce. Now, as ... of clients' travel from initial request to completion while utilizing company services and resources, selecting appropriate vendors, anticipating clients' travel… more
- Kohl's (Fresh Meadows, NY)
- …seasonal changes + Direct, teach and train associates to accurately execute all company merchandising direction to brand standards in a timely manner + Lead ... activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support prevention of loss… more
- GE Vernova (Rochester, NY)
- …ability to analyze and resolve problems. + Experience in customer support ticketing tools. + Familiar with Power utility and industrial environments The base ... a 10% variable incentive bonus. This posting is expected to close on 10/20/25. *The Company pays a geographic differential of 110%, 120% or 130% of salary in certain… more
- Custom Computer Specialists (Hauppauge, NY)
- NOC Associate Systems Engineer Location Hauppauge, NY Company Order Number 2912 # of openings 1 Apply Now ... (https://phh.tbe.taleo.net/phh01/ats/careers/v2/applyRequisition?org=CUSTOMONLINE&cws=37&rid=2912) We are a growing IT company ; a great place to start and grow your… more