- GovCIO (Austin, TX)
- …for users, documenting and logging all calls and issues in trouble ticketing system. **Escalate complex problems:** + Report significant or recurring issues to ... part of a team. + **Familiarity with tools:** Experience with SNOW and ticketing software is preferred. **Clearance Required:** US Citizenship is required to obtain… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …teams. . Document all customer interactions and issue resolutions in the helpdesk ticketing system. . Collaborate with Tier 1 and Tier 2 support representatives to ... ensure seamless service delivery. . Maintain up-to-date knowledge of company products, services, and support policies. . Assist in the development and implementation… more
- TEKsystems (San Antonio, TX)
- …required. Experience with Network Monitoring tools like Solar Winds and ITSM/ ticketing systems like ServiceNow are also requirements. Staff must possess excellent ... or engineering teams. Candidate will understand how to use ticketing systems, understand information displayed in red light/green light...power of true partnership. TEKsystems is an Allegis Group company . The company is an equal opportunity… more
- Under Armour, Inc. (Grand Prairie, TX)
- …Armour, we are committed to empowering those who strive for more, and the company 's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes ... Implement visual merchandising standards within the store + Oversee markdowns and re- ticketing , stock transfers and damaged goods + Coach, train and support… more
- ManpowerGroup (Aiken, TX)
- …+ Manage hardware and software service requests using ServiceNow or similar ticketing systems, ensuring timely resolution and documentation. **What's Needed?** + 3-5 ... patching, encryption, and anti-virus technologies. + Proficiency with ServiceNow or similar ticketing systems. + Strong customer service skills and the ability to… more
- Robert Half Technology (Dallas, TX)
- …RATE: $25-$28/HOUR Responsibilities: * Configure and prepare laptops to meet company specifications, ensuring readiness for use. * Diagnose and resolve hardware ... accurate records of devices, shipping details, and related documentation. * Utilize ticketing systems such as ServiceNow or similar platforms to track and address… more
- Sysco (Houston, TX)
- …switches, and any other technology used to conduct business at an operating company facility. It also involves training the Support Specialist I associates as well ... as needed. **Description of Responsibilities:** + Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as… more
- Turner & Townsend (Austin, TX)
- ** Company Description** Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients ... and tracking the resolution of system issues using the client's internal ticketing systems + Submitting, tracking and providing updates on feature requests using… more
- WSP USA (Houston, TX)
- …+ Lead the design of integrated fare collection systems, incorporating account-based ticketing , smart cards, mobile apps, and open-loop (credit card) payments. + ... or similar role, with specific expertise in fare collection, ticketing or payment systems. + Proven experience as a...WSP USA is providing the compensation range that the company in good faith believes it might pay and… more
- Safran (Denton, TX)
- …& Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid ... Testing and validation * Execute support requests/tasks issued by internal ticketing system: change revisions, remove PLM objects, update workflows, approvers, or… more