- General Dynamics Information Technology (Mclean, VA)
- …report to work during inclement weather based on mission requirements * Core site hours of support are 0530-1800 hours **Requirements:** * Bachelor's Degree and ... required** * UNIX, Windows, and/or Storage administration * Experience with incident ticketing and tracking systems such as Service* Ability to respond to after… more
- Truist (Richmond, VA)
- …to established Service Level Agreements, triaging and resolving them via ticketing systems, phone, email, or remote sessions, while supporting end-user customers ... and mouse, copy/fax machines, and printers. **Availability** Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by… more
- Clark Construction Group, LLC (Mclean, VA)
- …and security settings. + Familiarity with ServiceNow or other IT ticketing systems (preferred). + Strong communication and documentation skills for technical ... work across teams and time zones. + Willingness to work outside normal business hours when necessary. + Ability to participate in bi-monthly, off- hours IT… more
- BAE Systems (Sterling, VA)
- …is integrated and current across all services. This position allows for flexible hours to include 9/80 and 4/40 schedules. Part-time schedules (4 days per week) ... of core ITIL service management principles and experience with ticketing systems + High sense of urgency and ownership...and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision… more
- SAIC (Arlington, VA)
- …VA, supporting the DISA customer. Shift Schedule: Monday-Friday, 6:00 AM to 6:00 PM core hours with occasional after- hours onsite work to support a NIPR and SIPR ... expertise levels. Desired: + BICSI certification. + Experience using ServiceNow ticketing system. REQNUMBER: 2507469 SAIC is a premier technology integrator, solving… more
- Shuvel Digital (Vienna, VA)
- …with frameworks like JUnit/TestNG, Selenium, JMeter and Appium Experience working with a ticketing system such as Service Now or Jira Hands on experience with any ... skills. Working knowledge of Pull requests, code reviews, etc. Hours : Monday - Friday, 8:00 AM - 4:30 PM,...- Friday, 8:00 AM - 4:30 PM, Standard business hours Location: Hybrid Bank Secrecy Act Remains cognizant of… more
- CompuCom (Roanoke, VA)
- …team **onsite** in Roanoke, VA and provide end-user support. This resource will work the hours of 8AM to 5PM, Monday to Friday. Overtime hours may be required ... + Consistently provide and update notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues + Communicate with customers at… more
- PenFed Credit Union (Mclean, VA)
- …key contributor regarding the proper use and ongoing development of the ITSM ticketing system. + Assist in developing incident and problem management to show ... PenFed Senior Management and other IT teams. + Provide after- hours on call support for high severity Incident and...worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a… more
- House of Blues (Virginia Beach, VA)
- …Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world's top five eCommerce sites, with over ... is fast-paced, often loud and stressful + Position requires extended work hours , beginning early and ending late Physical Requirements/Work Environment: Sits for… more
- Chenega Corporation (Fort Belvoir, VA)
- …the problem calls received by telephone, email, or generated by the Remedy ticketing system within the AITP timelines. + Resolve customer issues using automated ... or components in the data center within two (2) hours during the normal duty day. + Participate in...support and must have coverage from 0600 to 1800 hours Monday through Friday and must be available on… more