- Amazon (Herndon, VA)
- …* Work on-call and a rotating schedule when required and respond to after- hours emergencies. * Perform service activities such as monitoring/reviewing ticketing ... systems, performing root cause analysis, and prioritizing tasks. * Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. * Ability to travel approximately 40% domestically to support BMS, EPMS… more
- Amazon (Manassas, VA)
- …and rollout of new or upgraded hardware * Manage work and priorities through ticketing system and workflows to complete customer requests and projects * Work closely ... that operates 24/7 with an ability to participate in on-call rotation and provide after- hours support as needed * Some regional travel may be required * Walk job… more
- CACI International (Springfield, VA)
- …and mentorship to NOC team members + Participate in on-call rotation for after- hours support. **Qualifications:** + TS/SCI with Poly required + Bachelor's degree in ... and security concepts + Experience with network monitoring tools and ticketing systems + Excellent problem-solving and analytical skills + Strong leadership… more
- Live Nation (VA)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 550 million tickets sold annually and more than 12,000 clients ... attitude and enjoys constantly learning + Willing to respond to emergency situations off- hours BENEFITS & PERKS Our motto is 'Taking Care of Our Own' through… more
- Amazon (Arlington, VA)
- …the triage, review, tracking, and remediation of open issues within multiple ticketing queue systems. - Balance and prioritize daily tasks across multiple programs, ... never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace… more
- System One (Springfield, VA)
- …Location: Springfield, VA Type: Contract To Hire Compensation: Contractor Work Model: Onsite Hours : Add the job's scheduled days and times (delete if not needed) ... force (defensive) responses + Log detailed actions and analysis in the authorized ticketing system to enable full reconstruction of events More About the Role: +… more
- Amazon (Louisa, VA)
- …that operates 24/7 with an ability to participate in on-call rotation and provide after- hours support as needed - Some regional travel may be required About the team ... of storage devices - Experience managing work and priorities through a ticketing system Amazon is an equal opportunity employer and does not discriminate… more
- Red River (Chantilly, VA)
- …Red River and customer defined system specifications. Ensure log entries to the ticketing system are accurate, concise, and timely to meet the SLAs (service-level ... an office position that requires remaining in a stationary position for multiple hours throughout the workday. This position requires the ability to continuously… more
- NTT America, Inc. (Richmond, VA)
- …well in a pressurized environment. + Ability to work hard and put in longer hours when it is necessary. + Ability to apply active listening techniques such as ... handling complex cross technology infrastructure. + Advanced knowledge and experience in ticketing tools, preferably Service Now. + Worked in multiple large Global… more
- Amazon (Sterling, VA)
- …and rollout of new or upgraded hardware * Manage work and priorities through ticketing system and workflows to complete customer requests and projects * Work closely ... that operates 24/7 with an ability to participate in on-call rotation and provide after- hours support as needed * Some regional travel may be required * Walk job… more
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