• MAXIMO Application Suite (MAS) Systems Admin

    General Dynamics Information Technology (Fairfax, VA)
    …these tools and their interactions. + Experience working within a queue-based ticketing system. + Strong problem-solving skills and attention to detail. + ... date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our… more
    General Dynamics Information Technology (07/02/25)
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  • Helpdesk Technician

    BOOZ, ALLEN & HAMILTON, INC. (Arlington, VA)
    …work as part of a dynamic team to manage service offerings and ticketing , provide troubleshooting experience, and document best practices. You will assist with sof ... superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz… more
    BOOZ, ALLEN & HAMILTON, INC. (06/30/25)
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  • Data Center Production Operations Engineer

    Meta (Ashburn, VA)
    …Skills:** Data Center Production Operations Engineer Responsibilities: 1. Work within Meta's ticketing system 2. First point of contact for break fix technicians 3. ... in on-call rotation (once a month on call for a week, after hours , first point of contact) **Minimum Qualifications:** Minimum Qualifications: 8. Must obtain work… more
    Meta (06/26/25)
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  • Critical Facilities Specialist II (7pm-7am)

    Iron Mountain (Manassas, VA)
    …+ Monitor, resolve and update all assigned service tickets using IMDC's ticketing system. Including trouble tickets and customer installations of electrical and ... are customer obsessed + Opportunities for overtime work will be available. + Working hours are varied and nights, weekends and holidays may be required. + The… more
    Iron Mountain (06/23/25)
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  • Cloud Engineer

    KBR (Herndon, VA)
    …Work Environment: + Location: On-site + Travel Requirements: Minimal + Working Hours : Standard Qualifications: Required: + Security Clearance: Active TS/SCI with a ... or scanning + Task tracking systems: Experience with JIRA or another ticketing system for task tracking + DevOps lifecycle: Experience or familiarity with… more
    KBR (06/19/25)
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  • Enterprise IT Support Officer - Dedicated Support

    ManTech (Mclean, VA)
    …repair, configuration, and optimization. + Maintain and update service records, ticketing systems, and access administration logs to ensure accuracy and compliance. ... skills that provide coverage from 6:00 am - 6:00 pm Occasional after hours , on call, and weekend support when required. **Minimum Qualifications:** + Bachelor's… more
    ManTech (06/15/25)
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  • Salesforce Developer - FedRAMP

    Rubrik (Richmond, VA)
    …point of contact for the customer support team on all SFDC needs during PST hours + Support end users in data extractions, reports, KPIs and dashboards + Ability to ... backend JavaScript is plus + SOX or ITGC's experience preferred + Experience in ticketing systems like JIRA + Ability to reprioritize tasks and manage time to… more
    Rubrik (06/13/25)
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  • Data Center Network Deploy Technician, DCC…

    Amazon (Herndon, VA)
    …operational procedures. Key job responsibilities - Manage work and priorities through ticketing system and workflows to complete customer requests and projects - ... fulfillment is essential across all aspects of our lives, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the… more
    Amazon (06/10/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …a team whose efforts support company objectives. This position may require occasional after hours work on a rotating basis to provide emergency support to MPR staff. ... error while resolving issues to user's satisfaction. + Utilizes Service Desk ticketing software to ensure timely resolution and follow-up of incidents and requests.… more
    MPR Associates (06/09/25)
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  • Desktop Support Technician

    BAE Systems (Radford, VA)
    …replacement, paper jams and printer maintenance. Update asset inventory via ticketing system database. Working knowledge and experience with Active directory. ... their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings… more
    BAE Systems (05/23/25)
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