- GovCIO (Sacramento, CA)
- …+ Accurately document all calls, troubleshooting steps, and resolutions in ticketing systems (eg, ServiceNow) and reporting tools (eg, PowerBI). + Regularly ... real-time. + Prior experience with documentation in help desk, ticketing , or reporting systems preferred (training provided). + Prior...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Sacramento, CA)
- …+ Provide professional and timely technical support via phone, chat, and ticketing system. + Support initial mobile device setup, login credentials, application ... + Create, update, and close customer tickets in ServiceNow ticketing portal for every call answered and according to...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Panasonic Avionics Corporation (Los Angeles, CA)
- …resolution of systemic issues. + Execute tasks generated by the Panasonic Ticketing system assigned to the TSR (Technical Service Rep), resolving interpretation ... differences. + Monitors and supports tasks generated by the Panasonic Ticketing system and assigned to the station. Coordinate new system introductions and new… more
- Cayuse Holdings (Sacramento, CA)
- …user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + ... Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification,...one year + Paid Time Off **Reports to: Program Manager ** **Working Conditions** + Professional hybrid office environment. +… more
- Sycuan (El Cajon, CA)
- …requested merchandise in display cases, entering guest purchase information into the ticketing system and/or point of sale system, collecting and processing payment ... inquiries, informing guests of promotions and specials, promptly notifying Spa and Salon Manager of guest comments and/or complaints, and treating all guests in a… more
- PagerDuty (San Francisco, CA)
- …leaders on exception requests and pay decisions. + Act as the project manager and key contributor to the compensation review/merit process. + Network with industry ... direct partner to the business and as a program manager and/or analyst, primarily for a global organization; or...visualization techniques.Experience as an agent in an HR support ticketing system, as we use Jira for intake of… more
- GovCIO (Sacramento, CA)
- …experience with SolarWinds Network Performance Monitor (NPM), Network Configuration Manager (NCM), NetFlow Traffic Analyzer (NTA), and SolarWinds Security Event ... Manager (SEM). Candidate will also have substantial experience with...managing network equipment. + Experience with Incident and Request ticketing systems. + Strong knowledge and experience with SolarWinds… more
- AeroVironment (Simi Valley, CA)
- …performing e-waste activities per policies and procedures, recording actions in the ticketing system and documenting how-to's and FAQ's for the team and customers. ... refreshes, e-waste activities and works with the IT asset manager to ensure CMDB is updated appropriately and the...duties as assigned by team lead or service desk manager . Basic Qualifications (Required Skills & Experience) + High… more
- Stanford University (Stanford, CA)
- …+ Respond to and address facility problems as directed by data center manager . This may require occasional in-person response outside normal working hours. + Provide ... **Knowledge, Skills and Abilities:** + This position reports to the unit manager of the University IT (UIT), TechnicalFacilities Department. The candidate will be… more
- Warner Bros. Discovery (Burbank, CA)
- …regions and segments within the domestic market. You will assist the Trade Manager and possess in-depth knowledge of the US domestic market, including trends, ... identify potential opportunities for company growth + Support the Trade Account Manager to drive additional revenue targets + Conduct sales calls, host… more