- Robert Half Technology (Oyster Bay, NY)
- …software projects and system enhancements. * Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting. * Assess and recommend ... technology solutions in collaboration with the IT Manager and external vendors. * Coordinate system implementations, lead user training sessions, and create… more
- WTW (New York, NY)
- …global compensation survey clients in close collaboration with the Client Success Manager resulting in high quality, full census data submissions. + Conduct kick-off ... + Highly organized, capable of managing multiple communication channels (phone, email, ticketing systems) in a dynamic environment. + Critical thinker and effective… more
- GovCIO (Albany, NY)
- …+ Accurately document all calls, troubleshooting steps, and resolutions in ticketing systems (eg, ServiceNow) and reporting tools (eg, PowerBI). + Regularly ... real-time. + Prior experience with documentation in help desk, ticketing , or reporting systems preferred (training provided). + Prior...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- GovCIO (Albany, NY)
- …+ Provide professional and timely technical support via phone, chat, and ticketing system. + Support initial mobile device setup, login credentials, application ... + Create, update, and close customer tickets in ServiceNow ticketing portal for every call answered and according to...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Cayuse Holdings (Albany, NY)
- …user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + ... Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification,...one year + Paid Time Off **Reports to: Program Manager ** **Working Conditions** + Professional hybrid office environment. +… more
- Savers | Value Village (Bohemia, NY)
- …& Positions: Savers, an international thrift retailer, is looking to fill Retail Manager position(s). This multi-faceted role supports either the service side of our ... Savers Vision and Core Values. Reports to the Operations Manager , Warehouse. Essential Job Functions: Consistent Processing Performance: *...fax, copier * Mobile phone * Swiftach Guns * Ticketing Machine * Conveyors * Rolling merchandise carts and… more
- PagerDuty (Albany, NY)
- …leaders on exception requests and pay decisions. + Act as the project manager and key contributor to the compensation review/merit process. + Network with industry ... direct partner to the business and as a program manager and/or analyst, primarily for a global organization; or...visualization techniques.Experience as an agent in an HR support ticketing system, as we use Jira for intake of… more
- GovCIO (Albany, NY)
- …experience with SolarWinds Network Performance Monitor (NPM), Network Configuration Manager (NCM), NetFlow Traffic Analyzer (NTA), and SolarWinds Security Event ... Manager (SEM). Candidate will also have substantial experience with...managing network equipment. + Experience with Incident and Request ticketing systems. + Strong knowledge and experience with SolarWinds… more
- Insight Global (New York, NY)
- Job Description Insight Global is searching for a Product Manager who has experience running Marketing Technology focused products within a consumer facing ... https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements - 4+ years of Product Manager experience focused on Marketing Technology, user adoption customization… more
- Publicis Groupe (New York, NY)
- …employee inquiries; provide information, resolve problems and as necessary escalate to Facility Manager + Coordinate with HR to assist with the onboarding of new ... used to support facilities functions (seat reservations, occupancy database, ticketing system, visitor management systems, etc.) **Infrastructure Support** +… more