- Atlas Technica (New York, NY)
- Position Name: Jr. Systems Engineer Reports to: Client Technology Manager Location/Type: Client/Dedicated On-Site, SNYC and Stamford Locations Type: Full-Time, ... Responsibilities: + Perform IT Support services to users onsite + Use of a ticketing system to manage support queries + Maintain documentation and comply with rules… more
- Raymond James Financial, Inc. (New York, NY)
- …departmental projects, administrative activities, and other assignments as directed by the manager . + Works independently on assigned projects and tasks, meeting all ... andtradingsystems (preferred but notrequired). + IT service management principles ( ticketing systems, incident response, escalation). + Standard business software… more
- TCAT - Tompkins Consolidated Area Transit, Inc. (Ithaca, NY)
- …support to both on-site and remote users, while proactively managing the ticketing system with minimal oversight; escalating issues only when necessary. + Perform ... and network services to prevent disruption. + Work directly with the IT Manager and external vendors to monitor and manage all software licenses and subscriptions.… more
- Burlington (Long Island City, NY)
- …stocked with the merchandise our customers want! Daily tasks include receiving, ticketing , sorting, and moving merchandise into and throughout the store quickly, ... new merchandise on the sales floor + Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including… more
- Parsons Corporation (New York, NY)
- …Online, and Intune MDM. + iOS device setup and management using Apple Business Manager . * Assist with monitoring IT systems and escalating issues to Level 2 support ... 11 and Microsoft 365 (Teams, SharePoint, Exchange). + Familiarity with IT ticketing systems like Zendesk or similar platforms. + Strong organizational skills and… more
- Canon USA & Affiliates (Melville, NY)
- …secure printing, but also production printing features like print room management, job ticketing , web submission and production management. It is our goal to help ... reduce costs, and optimize their workflow. For our main product, uniFLOW Output Manager NT-ware has entered in a strategic partnership with Canon Inc. This position,… more
- Paramount (New York, NY)
- …Group. The ideal candidate will be responsible for working with the SOC Manager and Director of Incident Response, helping mature and maintain a program that ... response team (CIRT) + Deep technical understanding of SIEM, SOAR (or other ticketing platforms), EDR, firewalls, network and email security tools with a variety of… more
- Audacy (New York, NY)
- …and internal owned & operated services. This role will collaborate with the Knowledge Manager and Service Owners to document and shift work left with a keen eye ... + 5+ years experience managing 24/7 teams. + 5+ years experience with ticketing and tracking software, such as Zendesk, Freshdesk, Jira, Servicenow orothers. +… more
- conEdison (New York, NY)
- …Infrastructure as Code (IaC) using tools such as Terraform or Deployment Manager to enable scalable and automated deployments, required. + Experience with Monitoring ... + Experienced in integrating cloud-based contact center platforms with CRM, ticketing systems, and custom enterprise applications, required. + Experienced in… more
- Northwell Health (Lake Success, NY)
- …Job Description Provides frontline HR support by responding to employee and manager inquiries, assisting with self-service tools, and ensuring accurate resolution of ... issues to specialized HR teams. 4.Maintain accurate records in ticketing systems. 5.Support administrative tasks like employment verifications. 6.Educate employees… more