- Binghamton University (Binghamton, NY)
- …ILLiad Staff and Customization Managers; overseeing maintenance of the Customization Manager which includes regularly reviewing and updating email templates, routing ... includes, but is not limited to, answering inquiries via phone, email, chat, ticketing system, and the like. + During slow periods, directly contributes to… more
- Kohl's (Olean, NY)
- …the layout, adjacencies and needs of the store in partnership with the Merchandising Manager + Maintain a well recovered selling floor where product is displayed in ... pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support the training of… more
- Oracle (Albany, NY)
- …uptime and availability. + Complete small projects independently and work with your manager on planning and completing larger local projects. + Manage security and ... equipment. + Handle daily work through internal tooling systems such as JIRA ticketing and Confluence. + Documentation of activities and strict alignment to SOPs… more
- ADP (NY)
- …base. + **Perform Configuration and resolve client issues based on the ticketing system/CRM.** + Provide guidance on design and configuration of complex solutions ... via CRM. + Ensure that customer needs are addressed; work with GlobalView Product Manager on items that are not currently part of client's current offering. +… more
- Oracle (Albany, NY)
- …of DC environments using monitoring tools. + Monitoring and responding in a ticketing environment that is used and monitored by multiple internal Oracle Cloud ... be able to complete small projects on your own and work with your manager in planning and completing larger local projects. Career Level - IC2 **Responsibilities** +… more
- Empire State University (NY)
- …platforms. + Familiarity with remote support tools (BeyondTrust, RDP, Configuration Manager , etc.). + Knowledge of enterprise backup solutions. + Scripting or ... programming experience. + Experience with Team Dynamix ticketing system. + Familiarity with ITIL/ITSM frameworks. + Prior experience in a higher education… more
- Public Consulting Group (Albany, NY)
- …configuration across endpoints and servers using Microsoft Endpoint Configuration Manager (MECM) and Intune, maintaining compliance and standardization throughout ... Grafana (optional), M365 Service Health, Message Trace, SIEM (eg, Sentinel), ticketing (ServiceNow/Jira). + Valimail **Education** + Bachelor's in Computer Science,… more
- Burlington (New York, NY)
- …to the Buying team, setting up new vendors with routing guides and pre- ticketing information. + Collaborate for success; teamwork is key to success and you ... to advance within their Buying careers all the way to Divisional Merchandise Manager and beyond. **Our Caring Company** At Burlington, we stand for equality and… more
- Monroe Community College (Rochester, NY)
- …problems, authentication errors, and data synchronization issues + Use an online ticketing system to receive, update, and track support requests + Contact external ... + Familiarity with endpoint management systems such as Microsoft Configuration Manager (MECM) or Intune + Awareness of cybersecurity best practices, including… more
- Episcopal SeniorLife Communities (Rochester, NY)
- …the guidance and direction of the Director of Infrastructure and Information Technology (IT) Manager the IT Intern will assist in the general operations of the IT ... various network and telecommunications problems. + Work on inventory and ticketing systems to increase communications. + May require interaction with Residents… more