- NTT DATA North America (Austin, TX)
- …templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager . Use scripting (eg, Python, Bash, PowerShell) to automate repetitive tasks and ... and OCI Monitoring to generate alerts and connect with ServiceNow Incident Ticketing Be able to connect multi-cloud VMs and instances with Microsoft Sentinel… more
- NTT DATA North America (Austin, TX)
- …templates using tools such as Terraform, CloudFormation, ARM, or OCI Resource Manager . + Use scripting (eg, Python, Bash, PowerShell) to automate repetitive tasks ... Monitoring to generate alerts and connect with ServiceNow Incident Ticketing + Be able to connect multi-cloud VMs and...Monitoring to generate alerts and connect with ServiceNow Incident Ticketing + Be able to connect multi-cloud VMs and… more
- Cayuse Holdings (Austin, TX)
- …user issues, software conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + ... Office 2013. + Experience using ServiceNow or a similar ticketing system. + Current DoD 8570 IA Baseline Certification,...one year + Paid Time Off **Reports to: Program Manager ** **Working Conditions** + Professional hybrid office environment. +… more
- Sysco (Houston, TX)
- …as needed. **Description of Responsibilities:** + Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as ... systems + Train and assist end users to effectively utilize the enterprise ticketing system + Dispose of old computer equipment utilizing approved recycling vendors.… more
- BlackBox (Plano, TX)
- …support software + Create, monitor, update, and close tickets using Service Now ticketing system + Adhere to Black Box corporate, technology and security policies at ... Win10/11 OS - Control panel, System settings, networking, device manager + Microsoft Outlook, Word, Excel + Cisco AnyConnect...support tools + Bomgar - Good to Have + Ticketing System + Service Now + Software Push +… more
- Santander US (Dallas, TX)
- …Security (PAS) suite, including: + Enterprise Password Vault (EPV) + Privileged Session Manager (PSM) + Privileged Session Manager for SSH (PSM-SSH) + Central ... connectors. + Integrate CyberArk with enterprise systems, including LDAP/AD, and SIEM ticketing systems, and cloud platforms (AWS, Azure, GCP). + Build and maintain… more
- PagerDuty (Austin, TX)
- …leaders on exception requests and pay decisions. + Act as the project manager and key contributor to the compensation review/merit process. + Network with industry ... direct partner to the business and as a program manager and/or analyst, primarily for a global organization; or...visualization techniques.Experience as an agent in an HR support ticketing system, as we use Jira for intake of… more
- GovCIO (Austin, TX)
- …experience with SolarWinds Network Performance Monitor (NPM), Network Configuration Manager (NCM), NetFlow Traffic Analyzer (NTA), and SolarWinds Security Event ... Manager (SEM). Candidate will also have substantial experience with...managing network equipment. + Experience with Incident and Request ticketing systems. + Strong knowledge and experience with SolarWinds… more
- Oracle (Abilene, TX)
- …local site technicians on all levels and support the Data Center Manager , covering their activities during absence, and maintaining operational excellence in Data ... using monitoring tools. + Monitoring and respond in a ticketing environment that is used and monitored by multiple...small projects on your own and work with your manager in planning and executing larger local projects. +… more
- Rehrig Pacific Company (Dallas, TX)
- …and Configuration + Configure and collaborate with the Technical Project Manager to onboard new customers onto the Force.com/Salesforce platform. + Gather ... external customers. + Track, document, and manage customer issues using the ticketing system, ensuring accurate records and follow-ups. + Escalate complex issues as… more