- NRG Energy, Inc. (Houston, TX)
- …support in a fast-paced, growing organization. This position reports to the Senior Manager , HRIS. **Primary Duties & Responsibilities** + Partner with Payroll and HR ... SAP modules (Employee Central, Time, Finance, etc.). + Experience with ticketing /support systems and issue resolution. + Strong analytical and troubleshooting skills… more
- NRG Energy, Inc. (Houston, TX)
- …a fast-paced, growing Organization. The position reports to the Talent Information Systems Manager and is a collaborative partner with the leadership in the Talent ... rules and reporting to support scalable HR processes. + Experience with Ticketing support systems and issue close-out. + Analytical and solutions-oriented; ability… more
- Insight Global (Fort Worth, TX)
- …Provide support for special Infrastructure projects when called upon by the Project Manager , or any other team member. This support includes, but no limited to, ... customers and vendors. Computer use for managing tasks on the Ryder incident ticketing system. Ability to quickly diagnose complex issues and set forth a recovery… more
- Indorama Ventures (Dayton, TX)
- …SAP GUI deployment/configuration. **Platforms & Tools** * Microsoft Intune (Endpoint Manager ) for device and app lifecycle (policy, compliance, Win32 packaging, ... Autopilot). * Service desk and ticketing : Operates within our service desk processes; every request or incident is managed through tickets to ensure accountability… more
- Oracle (Austin, TX)
- …uptime and availability. + Complete small projects independently and work with your manager on planning and completing larger local projects. + Manage security and ... equipment. + Handle daily work through internal tooling systems such as JIRA ticketing and Confluence. + Documentation of activities and strict alignment to SOPs… more
- Oracle (Austin, TX)
- …of DC environments using monitoring tools + Monitoring and respond in a ticketing environment that is used and monitored by multiple internal Oracle Cloud service ... able to execute small projects on your own and work with your manager in planning and executing larger local projects. **Responsibilities:** + Show professionalism… more
- Public Consulting Group (Austin, TX)
- …configuration across endpoints and servers using Microsoft Endpoint Configuration Manager (MECM) and Intune, maintaining compliance and standardization throughout ... Grafana (optional), M365 Service Health, Message Trace, SIEM (eg, Sentinel), ticketing (ServiceNow/Jira). + Valimail **Education** + Bachelor's in Computer Science,… more
- CompuCom (San Antonio, TX)
- …Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues + Communicates with customers ... they cannot solve to the appropriate support groups for resolution (L2 Tech, Manager , etc.) + Follow all standard operating procedures (SOP) through the effective… more
- ChenMed (Houston, TX)
- …by leader. + Performs other duties as assigned and modified at manager 's discretion. **KNOWLEDGE, SKILLS AND ABILITIES:** + Solid Understanding of Computer hardware, ... directory, Junos Pulse, Android and iPhone mobile devices + Experience with IT ticketing system and ChenMed applications a plus + Key role experience in project… more
- GovCIO (El Paso, TX)
- …Directory products. Document and track customer incidents and requests via ticketing management system by updating troubleshooting and resolution efforts and ... + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be… more
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