- Huntington Ingalls Industries (Virginia Beach, VA)
- …in a network operations center (NOC) or help desk environment, including ticketing and customer communications Credintials: + Current or Active US Top Secret ... tools (eg, SolarWinds) + Familiarity with Cisco VoIP, PoE switches, and Call Manager + Experience with NSA Type 1 cryptographic devices and keying material (eg,… more
- PSI Services (Richmond, VA)
- …and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team ... lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, eg SVN, Jira. + Experience with RDBMS and SQL, ISTQB… more
- Trace Systems Inc (Portsmouth, VA)
- …support tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues. + Operating and managing ticketing ... systems (eg, ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation. + Performing user account management within Active Directory, including user provisioning, group policy administration, and access control configuration. + Applying… more
- Amazon (Herndon, VA)
- …vendor's or panel builder's facility. . Perform other tasks as assigned by manager . . Recommend design improvements based on consultation with users and system ... to after-hours emergencies. . Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. .… more
- Kohl's (Sterling, VA)
- …the layout, adjacencies and needs of the store in partnership with the Merchandising Manager + Maintain a well recovered selling floor where product is displayed in ... pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support the training of… more
- SAP (Herndon, VA)
- …NS2 does not offer Visa sponsorships for this role. All internals must have manager 's approval to transfer.** **Key Tasks** + Owns and manages concurrent SRs in a ... ticketing system. + Provides solutions to technical issues impacting customers' business processes and their ability to conduct commerce through SAP Ariba… more
- Oracle (Richmond, VA)
- …uptime and availability. + Complete small projects independently and work with your manager on planning and completing larger local projects. + Manage security and ... equipment. + Handle daily work through internal tooling systems such as JIRA ticketing and Confluence. + Documentation of activities and strict alignment to SOPs… more
- SAIC (Quantico, VA)
- …issues, software conflicts and hardware device conflicts through IT incident ticketing system, providing resolution and/or escalating for assistance. + Receives Tier ... experience in lieu of degree. + Experience with SCCM or (MS Endpoint Configuration Manager ). + IAT-II certification (ie Security +). + US Citizen and Active Top… more
- Chenega Corporation (Fort Belvoir, VA)
- …the problem calls received by telephone, email, or generated by the Remedy ticketing system within the AITP timelines. + Resolve customer issues using automated ... system design and development. + Troubleshoot and analyze web, System Center Configuration Manager (SCCM) Windows Services Update Server (WSUS), and a wide range of… more
- M. C. Dean (Chantilly, VA)
- …network standard + Leads projects as an Engineering Lead and/or Project Manager to develop secure, resilient systems + Prepares conceptual designs, schedules, and ... Alignment tool) Tools/Software + Experience in computer networks + Experience with ticketing and monitoring toolset. + Experience in one or more IT/Network platform,… more