- Trace Systems Inc (Portsmouth, VA)
- …support tools such as Remote Desktop Protocol (RDP) and System Center Configuration Manager (SCCM) to resolve technical issues. + Operating and managing ticketing ... systems (eg, ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation. + Performing user account management within Active Directory, including user provisioning, group policy administration, and access control configuration. + Applying… more
- Amazon (Herndon, VA)
- …vendor's or panel builder's facility. . Perform other tasks as assigned by manager . . Recommend design improvements based on consultation with users and system ... to after-hours emergencies. . Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. .… more
- Kohl's (Sterling, VA)
- …the layout, adjacencies and needs of the store in partnership with the Merchandising Manager + Maintain a well recovered selling floor where product is displayed in ... pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support the training of… more
- Oracle (Richmond, VA)
- …uptime and availability. + Complete small projects independently and work with your manager on planning and completing larger local projects. + Manage security and ... equipment. + Handle daily work through internal tooling systems such as JIRA ticketing and Confluence. + Documentation of activities and strict alignment to SOPs… more
- SAIC (Quantico, VA)
- …issues, software conflicts and hardware device conflicts through IT incident ticketing system, providing resolution and/or escalating for assistance. + Receives Tier ... experience in lieu of degree. + Experience with SCCM or (MS Endpoint Configuration Manager ). + IAT-II certification (ie Security +). + US Citizen and Active Top… more
- Chenega Corporation (Fort Belvoir, VA)
- …the problem calls received by telephone, email, or generated by the Remedy ticketing system within the AITP timelines. + Resolve customer issues using automated ... system design and development. + Troubleshoot and analyze web, System Center Configuration Manager (SCCM) Windows Services Update Server (WSUS), and a wide range of… more
- M. C. Dean (Chantilly, VA)
- …network standard + Leads projects as an Engineering Lead and/or Project Manager to develop secure, resilient systems + Prepares conceptual designs, schedules, and ... Alignment tool) Tools/Software + Experience in computer networks + Experience with ticketing and monitoring toolset. + Experience in one or more IT/Network platform,… more
- Oracle (Richmond, VA)
- …of DC environments using monitoring tools. + Monitoring and responding in a ticketing environment that is used and monitored by multiple internal Oracle Cloud ... be able to complete small projects on your own and work with your manager in planning and completing larger local projects. Career Level - IC2 **Responsibilities** +… more
- Public Consulting Group (Richmond, VA)
- …configuration across endpoints and servers using Microsoft Endpoint Configuration Manager (MECM) and Intune, maintaining compliance and standardization throughout ... Grafana (optional), M365 Service Health, Message Trace, SIEM (eg, Sentinel), ticketing (ServiceNow/Jira). + Valimail **Education** + Bachelor's in Computer Science,… more
- Cayuse Holdings (Arlington, VA)
- …cases to ensure SOP and work instruction compliance. + Perform Unified Ticketing System (UTS) administrative functions. + Coordinate with stakeholders to Identify ... with matching after one year + Paid Time Off **Reports to: Program Manager ** **Working Conditions** + Professional office environment. + Must be physically and… more