• Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes incoming telephone, voice mail, email, ... resolving issues to user's satisfaction. + Utilizes Service Desk ticketing software to ensure timely resolution and follow-up of...and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve… more
    MPR Associates (09/08/25)
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  • Operations Staff- Allianz Amphitheater

    House of Blues (Richmond, VA)
    …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... fast-pace, friendly and inspired setting. This position reports to the Operations Manager and General Manager . This is not a remote position. WHAT THIS ROLE WILL… more
    House of Blues (07/05/25)
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  • DCEO Engineer 3, DCC Communities

    Amazon (Sterling, VA)
    …well as a first-line resource reporting to a site's Data Center Facility Manager (FM), receiving daily instruction from the Chief Engineer (CE) and interacting with ... well as a first-line resource reporting to a site's Data Center Facility Manager (FM), receiving daily instruction from the Chief Engineer (CE) and interacting with… more
    Amazon (10/02/25)
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  • Service Desk Analyst - SME (Team Lead)

    GovCIO (Richmond, VA)
    …future issues + Reports all activities and observations to the service desk manager and assists in finding resolutions to all outstanding issues + Monitor incoming ... managing remote staff + Experience with ServiceNow or similar ticketing systems + Experience troubleshooting Windows 11, Microsoft 365,...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
    GovCIO (09/20/25)
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  • Systems Administrator- Remote

    Sharecare (Richmond, VA)
    …and support Windows and macOS laptops, enroll and manage Macs with Kandji and Apple Business Manager , partner with the depot on swaps and new hire kits . Fix sign in ... Server, and basic networking and VPN . Experience with ticketing systems and asset management . Preferred- PowerShell or...for automation, Intune or Jamf or Kandji, Apple Business Manager , backup tools such as Veeam or Backup Exec,… more
    Sharecare (09/03/25)
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  • Unified Communications Engineer

    Leidos (Arlington, VA)
    …a priority ranking basis. This will include monitoring the relevant ticketing queues and troubleshooting and resolving UCC-related service requests, incidents, and ... and Secure SIP communications. + Experience with Cisco Unified Communication Call Manager and Session Manager , Cisco Unity Connection, Cisco Emergency Responder,… more
    Leidos (08/13/25)
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  • OSC Technician - Day Shift (VA1)

    CoreSite (Reston, VA)
    …devices on various platforms under the direction of the Operations Supervisor or Manager within their organizational area of responsibility. The position is for our ... assigned. Requirements Knowledge, Skills & Abilities: + Familiar with telecommunications, ticketing systems, and escalation procedures. + Knowledge of T-1/E-1, DS-3,… more
    CoreSite (10/03/25)
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  • Head of Systems Development,(Non-Tenured Track,…

    Old Dominion University (Norfolk, VA)
    …support library systems + Basic familiarity with Ivanti Portal Manager + Considerable interpersonal, analytical, organizational, communication, and project ... Preferred Qualifications + Some knowledge of information technology support ticketing systems and workflows + Some knowledge of user authentication/authorization… more
    Old Dominion University (10/03/25)
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  • Controls Technician

    Actalent (Herndon, VA)
    …vendors or in panel builders facility. + Perform other tasks as assigned by manager . + Perform root cause analysis during testing and commissioning. + Ensure all ... to after-hours emergencies. + Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. +… more
    Actalent (10/03/25)
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  • Seasonal Retail Stocking Associate - Part Time

    Burlington (Vienna, VA)
    …stocked with the merchandise our customers want! Daily tasks include receiving, ticketing , sorting, and moving merchandise into and throughout the store quickly, ... new merchandise on the sales floor + Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including… more
    Burlington (10/03/25)
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