- M. C. Dean (Chantilly, VA)
- …network standard + Leads projects as an Engineering Lead and/or Project Manager to develop secure, resilient systems + Prepares conceptual designs, schedules, and ... Alignment tool) Tools/Software + Experience in computer networks + Experience with ticketing and monitoring toolset. + Experience in one or more IT/Network platform,… more
- Huntington Ingalls Industries (Fairfax, VA)
- …a network operations environment including help desk, customer communication, trouble ticketing , and issue resolution. * Experience with network and performance ... * Familiarity with Cisco VoIP, including PoE switches and Call Manager Physical Requirements Job Performance will normally require only minor lifting… more
- Epsilon, Inc (Falls Church, VA)
- …this position. Starting salary will be thoughtfully determined by the hiring manager based on a variety of factors including candidate experience, education, ... remote and in-person customer support via multiple channels (phone, email, ticketing systems) + Demonstrated leadership capabilities in managing customer engagement… more
- Amazon (Sterling, VA)
- …and rollout of new or upgraded hardware * Manage work and priorities through ticketing system and workflows to complete customer requests and projects * Work closely ... with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products * Troubleshoot networking,… more
- Amazon (Herndon, VA)
- …or in panel builders facility. * Perform other tasks as assigned by manager . * Recommend design improvements based on consultation with users and system operation. ... to after-hours emergencies. * Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. *… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …in assessing customer-submitted network requirements through a government-provided service ticketing application. + Guide the team in providing necessary support ... deadlines. Qualifications/Experience: + Active TS/SCI Clearance + 5+ years as Lead Project Manager + 5+ years in DoD IT environment + Outstanding mathematics and IT… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …network operations center environment including help desk, customer communication, trouble ticketing , and issue resolution + Experience with Department of Defense ... port-security/802.1x + Familiarity with Cisco VoIP, including PoE switches and Call Manager + Experience with NSA Type 1 cryptographic devices and keymat… more
- Koniag Government Services (Vienna, VA)
- …+ Experience with ticketing systems such as JIRA, Confluence or Service Manager and other service desk tools + Ability to support a 24/7/365 operational ... environment + Strong problem-solving and analytical skills + Experience in developing and maintaining SOPs + Ability to obtain and maintain TS/SCI clearance with CI polygraph **Desired Skills and Competencies:** + Experience working with federal government… more
- Amazon (Sterling, VA)
- …to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and ... (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center… more
- Chenega Corporation (Fort Belvoir, VA)
- …the problem calls received by telephone, email, or generated by the Remedy ticketing system within the AITP timelines. + Resolve customer issues using automated ... system design and development. + Troubleshoot and analyze web, System Center Configuration Manager (SCCM) Windows Services Update Server (WSUS), and a wide range of… more
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