- The New York Public Library (New York, NY)
- …HR systems, primarily Workday, and any other platforms used (eg, ticketing systems, invoice systems) + Understand the organizational structure, policies, compliance ... the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the… more
- Justworks (New York, NY)
- …inquiries and issues generated by our Customer Success team and internal ticketing system. + Support the implementation of process improvements and system ... in an unemployment claims, operations, or customer service related field preferred . + Experience with utilizing multiple systems and software programs. The… more
- Excelsior Orthopaedics Group (Amherst, NY)
- …Qualifications Requirements and Qualifications + Bachelor's degree in a related field preferred ; an associate degree plus 5 years of relevant experience may be ... is a plus. + Proficiency in service desk software and IT ticketing systems. + Demonstrated experience in effective communication, leadership, customer service, and… more
- Northwell Health (Lake Success, NY)
- …related experience. + 1-3 years of relevant experience, required. Highly Preferred : + Demonstrated experience with **budget development and financial reporting** + ... a fast-paced environment + Familiarity with project management tools or ticketing systems (eg, ServiceNow) + Understanding of technology budgeting, procurement, or… more
- Colliers Engineering & Design (Albany, NY)
- …of firewalls. + Previous experience with remote support tools. + Experience using ticketing systems such as Service Now. + Participate in rotating schedule for New ... methodologies. + CompTIA A+, Network+, Security+, Cisco CCNA, or Microsoft MCSA/MCSE preferred . + Ability to read, write and understand English for purposes of… more
- Kohl's (Bedford Hills, NY)
- …pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support the training of ... interpersonal skills + Flexible availability, including days, nights, weekends, and holidays Preferred + 2 years experience in retail or similar industry +… more
- City of New York (New York, NY)
- …monthly Dashboards and KPI reports - Create metrics and widgets based on ticketing reports - Monitor, track, and analyze incident trends and recommend user-training ... JIRA to track daily work tasks. - Track system and applications activity reports. Preferred Skills: - ITIL 4 Foundation Certification is a plus. - Knowledge of… more
- IT Concepts (Syracuse, NY)
- …network services. + Monitor open tickets in VA's ServiceNow customer incident ticketing system to ensure adherence to business processes, and any discrepancies ... be able to meet the physical requirements outlined in the job description. Preferred : + Experience in conducting routine system administration tasks and logging data… more
- Danaher Corporation (New York, NY)
- …support, preparing quotes, and assisting with orders. Utilize CRM, ERP, ticketing and chat softwares to provide support appropriately and document interactions. ... 1 year of chromatography and/or sample preparation experience in a lab setting preferred ) + Experience with Microsoft Office and database management, and ability to… more
- Hudson Valley Community College (Troy, NY)
- …license and be eligible to operate a college vehicle as required. PREFERRED REQUIREMENTS: Bachelor's degree or higher in Information Technology, Computer Information ... or scripting support as needed for automation of support processes, ticketing workflows, or system integration (eg, PowerShell, Python, Intune device scripts,… more