- Ralliant (Austin, TX)
- …of how software systems support a services business (eg, service scheduling, ticketing , quoting, billing) + Experience working with MS Dynamics or other ... ERP/CRM/service management platforms strongly preferred + Proven ability to prioritize and manage a roadmap of enhancements across multiple stakeholders. + Excellent… more
- Robert Half Technology (Houston, TX)
- …senior management and influence decision-making. * Experience with ITSM processes and ticketing systems such as Jira Service Desk, Freshdesk, or ServiceNow. * ... with Active Directory and service desk operations. * Bachelor's degree is preferred but not required. Technology Doesn't Change the World, People Do.(R) Robert… more
- ManTech (San Antonio, TX)
- …customers. + Provides customer support through chat, email, and capacity request ticketing . + Responsible for deployment of new solutions into existing cloud ... starting employment. Acceptable certifications include CCNA-Security/CySA+/GICSP/GSEC/Security+ CE/CND/ or SSCP) ** Preferred Qualifications:** + Red Hat Certified Engineer (RHCE) Certificate.… more
- Amazon (Austin, TX)
- …new solutions. Key job responsibilities - Manages Account Management SIM Internal Ticketing Folders and responds to all tickets within SLA - Partner with ... Bachelor's degree or equivalent - 2+ years of Customer Service Experience Preferred Qualifications - Experience with end-to-end project management Amazon is an equal… more
- Citigroup (Irving, TX)
- …tools like Autosys and other schedulers. + Experience with ITIL practices and ticketing systems like Service Now and Jira + Experience with OpenShift for ... plus. **Education:** + Bachelor's/University degree or equivalent experience, Masters degree preferred This job description provides a high-level review of the types… more
- Citigroup (Irving, TX)
- …technology degradation + Document and update incident technical details into ServiceNow ticketing system + Escalate issues to SME/WFC and/or Tier II support if ... Strong communication skills, both written and verbal + Previous relevant experience preferred in Mainframe console operations. + Knowledge of z/OS, JES2, CICS… more
- Palo Alto Networks (Plano, TX)
- …steps, timely updates, and comprehensive closure summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer engagements, ... interfacing with firewalls and firewall technology. Next-Generation Firewall (NGFW) experience preferred + Demonstrate basic knowledge of Google Cloud Platform (GCP)… more
- House of Blues (Irving, TX)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... High school diploma or equivalent experience required + Security/Law Enforcement experience preferred . Guard Card a plus. + Good working knowledge of security… more
- CompuCom (San Antonio, TX)
- …Consistently provides and updates notes, feedback, or documentation via the appropriate ticketing systems to track and monitor issues + Communicates with customers ... people across the organization **Skills and Qualifications:** + Associates degree preferred or equivalent experience in Computer Science or Information Technology… more
- SpaceX (Bastrop, TX)
- …support. + Respond promptly to requests for technical support via email, ticketing , and chat as needed. + Responsible for troubleshooting hardware and applications, ... solutions and support. + Professional experience with Mac and Windows OS. PREFERRED SKILLS AND EXPERIENCE: + Understand line drawings, signal flow, AV concepts.… more