- ManTech (Vienna, VA)
- …configuring and troubleshooting infrastructure. + Working knowledge of any customer service ticketing system and Google Workspace Tools (Doc, sheets and Slides) + ... to read runbooks & playbooks to provide meaningful summaries to Customers ** Preferred Qualifications** : + Google Cloud experience + ServiceNow experience +… more
- Deloitte (Rosslyn, VA)
- …models, productivity models, and in driving approaches for automated solutions such as ticketing and monitoring + Bachelor's degree + Ability to travel up to 50% ... and industries/sectors you serve + Limited immigration sponsorship may be available Preferred + Master's degree in computer science, information systems, or other… more
- ARSIEM (Arlington, VA)
- …in official systems of record, including case management systems and ticketing . + Coordinating with internal and external customers, partners, and stakeholders. ... and malicious code) + Excellent oral and written communication skills Preferred Qualifications + Familiarity with different operational threat environments (eg,… more
- ARSIEM (Arlington, VA)
- …in official systems of record, to include case management systems and ticketing . + Coordinating with internal and external customers, partners, and stakeholders. + ... and malicious code) + Excellent oral and written communication skills Preferred Qualifications + Familiarity with different operational threat environments (eg,… more
- Iron Mountain (Manassas, VA)
- ….Monitor, resolve and update all assigned service tickets using IMDC's ticketing system. Including trouble tickets and customer installations of electrical and ... experience in a critical operations environment and/or data center experience preferred , but not required .Knowledge of Chiller Plant systems-Trane, York, Multi… more
- ABM Industries (Mclean, VA)
- …for monitors + Knowledgeable on reading floor plans + Computer experience on ticketing systems, emails, Microsoft Word + Daily & weekly status report + Ability ... of 1 year of experience in commercial or industrial painting highly preferred . + Strong knowledge of paint types, application techniques, and appropriate tools… more
- General Dynamics Information Technology (Chantilly, VA)
- …mice, keyboards, troubleshooting of all the aforementioned, electronic ticketing systems, attention to detail and direct customer service. ... Security Certified Practitioner (SSCP), OR CCNA-Security. CompTIA Security+ CE is the preferred certification. As part of your role/function on the program, you will… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …in assessing customer-submitted network requirements through a government-provided service ticketing application. + Guide the team in providing necessary support ... + Bachelor's degree in information systems, computer sciences, business management, or related field (Required) + Master's degree ( Preferred ) + PMP (Minimum) more
- Competitive Range Solutions, LLC (Arlington, VA)
- …customers' documentation of network requirements into a government-provided service ticketing application. Assist in formulating network requirements and ensure the ... + Bachelor's degree in information systems, computer sciences, business management, or related field (Required) + Master's degree ( Preferred ) + PMP (Minimum) more
- General Dynamics Information Technology (Fairfax, VA)
- …these tools and their interactions. + Experience working within a queue-based ticketing system. + Strong problem-solving skills and attention to detail. + ... ability to learn quickly on the job and adapt to new technologies. ** Preferred (but not required):** + Experience integrating MAS with SAP, GIS, or third-party… more