- NuAxis Innovations (Falls Church, VA)
- …to work in the United States and pass a federal background check. ** Preferred Qualifications** . Experience working with federal agencies or in a government ... contracting environment. . Familiarity with ServiceNow, Remedy, or other ITSM/ ticketing platforms. . Certifications such as CompTIA A+, Network+, or ITIL Foundation.… more
- CACI International (Arlington, VA)
- …of any network faults on the customer networks using the help desk ticketing software and tracking to completion. + Provide extensive troubleshooting and testing of ... Bring These Qualifications:** + Requires active minimum Secret clearance, Top Secret preferred + Ability to obtain/maintain EOD Suitability Clearance + Typically has… more
- Iron Mountain (Manassas, VA)
- …+ Monitor, resolve and update all assigned service tickets using IMDC's ticketing system. Including trouble tickets and customer installations of electrical and ... 0-2 years experience in a critical operations environment and/or data center experience preferred , but not required + Multi tasking - we use several different… more
- Leidos (Springfield, VA)
- …and travel between locations within area of responsibility as needed. ** Preferred Qualifications** + Internship or hands-on experience supporting IT systems in ... networking devices such as routers, switches, and firewalls. + Experience using ticketing systems or service desk platforms for issue tracking and resolution. +… more
- ManTech (Mclean, VA)
- …repair, configuration, and optimization. + Maintain and update service records, ticketing systems, and access administration logs to ensure accuracy and compliance. ... to desktop IT equipment, printers, VOIP and digital phones, network switches. ** Preferred Qualifications:** + Related work experience in a technical help desk… more
- Kohl's (Winchester, VA)
- …process, completing all required business directives such as price changes and ticketing procedures + Prevent loss by educating associates, monitoring daily store ... develop talent + Flexible availability, including days, nights, weekends, and holidays Preferred + Experience working in a retail environment, preferably in a… more
- ManTech (Herndon, VA)
- …+ 8+ years of relevant experience + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office applications including SharePoint, ... PowerPoint, Excel, and Word ** Preferred Qualifications:** + An ITIL4 certification + A CMMC Professional or CMMC Assessor certification + HDI certification… more
- Amazon (Herndon, VA)
- …operational procedures. Key job responsibilities - Manage work and priorities through ticketing system and workflows to complete customer requests and projects - ... Cabling, Network Deployment, Data Center Operations, Technical Project Management Preferred Qualifications - Data center experience Industry standard certifications… more
- Leidos (Chantilly, VA)
- …standard office software (eg, Microsoft Office) and customer support platforms or ticketing systems. + Ability to follow service procedures with attention to detail ... of managing multiple service cases simultaneously under moderate supervision. ** Preferred Qualifications** + Experience using Customer Relationship Management (CRM)… more
- MPR Associates (Alexandria, VA)
- …error while resolving issues to user's satisfaction. + Utilizes Service Desk ticketing software to ensure timely resolution and follow-up of incidents and requests. ... a technical area or one year certificate from a college or technical school preferred . + A+, Network +, Security+, and ITIL v3 certifications are a plus. Experience… more
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