- ManTech (Herndon, VA)
- …details and restoration steps are thoroughly documented in the ServiceNow ticketing platform. **Responsibilities include, but are not limited to:** + Support ... EIGRP, OSPF) and network protocols (eg, TCP/IP, GRE, IPSEC, and VRF) ** Preferred Qualifications:** + One of the following certifications: Certified Business Analysis… more
- General Dynamics Information Technology (Springfield, VA)
- …blue force response actions. + Documents actions taken and analysis in the authorized ticketing system to a level of detail where the actions taken, and analysis are ... each week to ensure proper analysis, categorization, documentation, and notification. ** Preferred Qualifications:** + IAT III The likely salary range for this… more
- Cisco (VA)
- …principles and standard processes (ITIL/ITSM frameworks). + Hands-on experience with ticketing and workflow tools. + Proficiency in JIRA (Service Management) and ... and maintaining relationships with customers and internal teams is essential ** Preferred Qualifications** + Background in global or matrixed organizations, with… more
- Oneida Technical Solutions (VA)
- …must have SECRET security clearance and have experience using a ticketing system (Remedy/ServiceNow). Our customer prefers candidates who demonstrate excellent ... of 6:00 am to 6:00 pm Education + A Bachelor of Science (BS) degree is preferred . + Must have IAT II, T3 and Security + certificates are mandatory for anyone to… more
- Fannie Mae (Reston, VA)
- …AWS Cloudformation , Terrafrom *Agile Tools*: Jira, Leankit * Ticketing *: ServiceNow, HPSM, JIRA *Collaboration tool*: SharePoint, Confluence *Certifications ... by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote. Fannie Mae is an… more
- CACI International (Arlington, VA)
- …and issues via multiple channels, including phone, web chat, email, and ticketing . * Demonstrate sound customer service and telephone etiquette in responding to ... administration * Knowledgeable of Problem Management best practice and processes ** Preferred Qualifications:** * COMPTIA A+, or Network+, or Security+ Certification… more
- ManTech (Herndon, VA)
- …in enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office applications including ... SharePoint, PowerPoint, Excel, and Word ** Preferred Qualifications:** + An ITIL4 certification + A CMMC Professional or CMMC Assessor certification + HDI… more
- Nightwing (Virginia Beach, VA)
- …+ Maintain thorough documentation of all activities and communications through ticketing systems, operational briefs, and status reports. + Contribute to the ... in Computer Science, Information Technology, Cybersecurity, or related field (Master's preferred ). + DoDD 8570.01-M IAT + DoDM 8140.03 CYBERSPACE WORKFORCE… more
- Kohl's (Waynesboro, VA)
- …pricing activities in store, ensuring that price changes, sign changes and ticketing procedures are completed accurately and efficiently + Support the training of ... interpersonal skills + Flexible availability, including days, nights, weekends, and holidays Preferred + 2 years experience in retail or similar industry +… more
- ABM Industries (Mclean, VA)
- …for monitors + Knowledgeable on reading floor plans + Computer experience on ticketing systems, emails, Microsoft Word + Daily & weekly status report + Ability ... of 1 year of experience in commercial or industrial painting highly preferred . + Strong knowledge of paint types, application techniques, and appropriate tools… more
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