• ITSM Analyst

    PenFed Credit Union (Mclean, VA)
    …key contributor regarding the proper use and ongoing development of the ITSM ticketing system. + Assist in developing incident and problem management to show ... considered. + Bachelor's Degree in a related field is preferred or related experience. + Minimum of five (5)...Management, and Incident Management in an ITIL environment is preferred . + Experience utilizing ITSM Tools to manage service… more
    PenFed Credit Union (06/11/25)
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  • Controls Technician, DCC Communities

    Amazon (Herndon, VA)
    …to after-hours emergencies. * Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. * ... Even if you do not meet all of the preferred qualifications and skills listed in the job description,...industrial controls analog, discrete and networked input/output field signals. Preferred Qualifications - One-year experience working in a Data… more
    Amazon (07/27/25)
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  • Data Center Network Deploy Technician,…

    Amazon (Manassas, VA)
    …States). \#DCPD_GND Key job responsibilities - Managing work and priorities through ticketing system and workflows to complete customer requests and projects - ... Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to… more
    Amazon (07/25/25)
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  • Data Center Operations Technician, DCC Communities

    Amazon (Ashburn, VA)
    …Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to ... a primary responder rotation and support 24/7 data center operations Preferred Qualifications - An Associate's degree, technical certification, or equivalent… more
    Amazon (07/24/25)
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  • AWS Cloud Ops Engineer

    CGI Technologies and Solutions, Inc. (Reston, VA)
    …* Ability to lead technical discussions between stakeholders. * ServiceNow or other ticketing system * Window O/S * Autosys job management for scheduling, monitoring ... and or Service Management Education: Bachelor's degree or equivalent preferred Area of Study: Computer Science or IS/IT ...preferred Area of Study: Computer Science or IS/IT preferred Other Information: CGI is required by law in… more
    CGI Technologies and Solutions, Inc. (07/23/25)
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  • Network Deployment Technician, DCC Communities

    Amazon (Stafford, VA)
    …are expectations with reasonable accommodations * Manage work and priorities through ticketing system and workflows to complete customer requests and projects * ... Even if you do not meet all of the preferred qualifications and skills listed in the job description,...- 2+ years working in a Data Center Environment. Preferred Qualifications - Data Center Operations experience (racking &… more
    Amazon (07/22/25)
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  • Campus Network Engineer

    TekSynap (VA)
    …action reports + Respond to and resolve trouble ticket escalations via VA Ticketing System and MS Teams support channel + Support and planning for equipment ... both Web UI and command line interface (CLI) + Experience with Juniper software preferred + Experience with Juniper Mist Web UI a plus + Knowledge of EVPN-VXLAN,… more
    TekSynap (07/21/25)
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  • Data Center Technician, DCC Communities

    Amazon (Haymarket, VA)
    …Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to ... a primary responder rotation and support 24/7 data center operations Preferred Qualifications - An Associate's degree, technical certification, or equivalent… more
    Amazon (07/19/25)
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  • NW Deployment Build Lead I, IAD-Idnd

    Amazon (Herndon, VA)
    …are expectations with reasonable accommodations . Manage work and priorities through ticketing system and workflows to complete customer requests and projects . ... AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to… more
    Amazon (07/19/25)
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  • SOAR Cybersecurity Support Engineer

    Truist (Richmond, VA)
    …to established Service Level Agreements, triaging and resolving them via ticketing systems, phone, email, or remote sessions, while supporting end-user customers ... Mainframe security + Previous experience in planning and managing IT projects ** Preferred Qualifications:** + Bachelor's degree and six years of experience and/or an… more
    Truist (07/18/25)
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