- Amazon (Sterling, VA)
- …to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and ... Even if you do not meet all of the preferred qualifications and skills listed in the job description,...with Microsoft Office products (including Excel, Word and PowerPoint) Preferred Qualifications - 4+ years of Data Center Engineering… more
- BAE Systems (Radford, VA)
- …replacement, paper jams and printer maintenance. Update asset inventory via ticketing system database. Working knowledge and experience with Active directory. ... environment Adheres to standards as defined in Standard Operating Procedures ** Preferred Education, Experience, & Skills** Knowledge of Service Now. Associate's… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …Experience management programs using Tableau, SharePoint, Oracle, SQL, JavaScript and/or VBA preferred . + Knowledge of Appian a plus + Experience with Service ... Request/Trouble Ticketing system applications (ie, Seibel, Service Now). + In-depth...experience with a master's degree is required for consideration Preferred Experience: + Experience with acquisition or financial business… more
- Amazon (Manassas, VA)
- …and rollout of new or upgraded hardware * Manage work and priorities through ticketing system and workflows to complete customer requests and projects * Work closely ... optic types, and test equipment (VFL, power meter, and OTDR etc.) Preferred Qualifications - Associate's degree in information technology or computer science -… more
- Amazon (Herndon, VA)
- …rollout of new or upgraded hardware. * Manage work and priorities through ticketing system and workflows to complete customer requests and projects. * Work closely ... Cabling, Network Deployment, Data Center Operations, Technical Project Management) Preferred Qualifications - * Good understanding of infrastructure technologies,… more
- Amazon (Ashburn, VA)
- …States). \#DCPD_GND Key job responsibilities Managing work and priorities through ticketing system and workflows to complete customer requests and projects ... of computer networking experience - High school or equivalent diploma Preferred Qualifications - Experience dealing effectively with customers during problem… more
- Chenega Corporation (Oakton, VA)
- …certification (eg, SAFe Agilist or SAFe Scrum Master), or equivalent certification preferred + US Citizen with active TS/SCI clearance **Knowledge, Skills, and ... best practices + Proficiency in Microsoft Office Suite, collaboration tools, and ticketing systems such as Jira Service Management (JSM), ServiceNow, or equivalent… more
- CACI International (Sterling, VA)
- …Familiarity with IT service management frameworks (eg, ITIL) + Experience with ticketing systems and IT service management tools + Excellent project management ... to work effectively in a team environment _Desired:_ + ITIL certification preferred ; additional PM certifications (eg, PMP) a plus This position is contingent… more
- ManTech (Vienna, VA)
- …of Systems: UNIX/Linux or Windows + Working knowledge of any customer service ticketing system + Ability to read runbooks & playbooks & provide meaningful summaries ... + Working knowledge of Google Workspace Tools (Doc, sheets and Slides) ** Preferred Qualifications** : + Great communication skills (written and verbal) + Experience… more
- CACI International (Springfield, VA)
- …and security concepts + Experience with network monitoring tools and ticketing systems + Excellent problem-solving and analytical skills + Strong leadership ... weekends, and holidays + Relevant certifications such as CCNA, CCNP, or ITIL are preferred This position is contingent on funding and may not be filled immediately.… more