- General Dynamics Information Technology (Mclean, VA)
- …and within a team environment. The selected candidate will work a shift to support 24/7 operations alongside various teams and perform technical activities ... Analysis and Archiving System (MAAS). This position requires 3rd Shift work - 10:00pm - 6:00am. Night shift...2016, Symantec Anti-Virus, Veritas Back-up Exec, Mediawiki + Jira ticketing system + Basic windows script knowledge and ability… more
- Koniag Government Services (Vienna, VA)
- Help Desk Technician - 2nd Shift Vienna, VA 22180, USA Req #145 Friday, April 11, 2025 **2** **nd** ** Shift Service Desk** **Kadiak LLC,** a Koniag Government ... desk as a part of the service desk team. Shift : Monday to Friday from 2pm to 1030pm. **Essential...answers to general IT-related questions. + Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues… more
- CoreSite (Reston, VA)
- …their organizational area of responsibility. The position is for our Day Shift , 7:30am-4:00pm PST, Tuesday - Saturday. Duties: This position is considered technical ... resolution. + Manage and complete work order provisioning as needed while on shift . + Review/Implement maintenance requests and analyze for risk to customers from a… more
- Palo Alto Networks (Reston, VA)
- …US federal government requirements, US citizenship is required for this position. Late shift role (Working Hours 2:00 pm - 11:00 pm Central Time) **Our Mission** ... Level Agreements + Triage customer reported issues and respond to them via ticketing system, phone or remote sessions + Perform advanced troubleshooting at the… more
- Palo Alto Networks (Reston, VA)
- …US federal government requirements, US citizenship is required for this position. Late shift role (Working Hours 2:00 pm - 11:00 pm Central Time) **Our Mission** ... steps, timely updates, and comprehensive closure summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer engagements,… more
- Red River (Chantilly, VA)
- …outages. **This role will operate on the Sun-Thur (2:45 PM - 11:15 PM) shift ** **Primary Position Tasks:** + Must be flexible to work nights and weekends, holidays ... Red River and customer defined system specifications. Ensure log entries to the ticketing system are accurate, concise, and timely to meet the SLAs (service-level… more
- Amazon (Sterling, VA)
- …to while performing work. - Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and ... building management systems. - Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. - Maintain data center critical infrastructure equipment… more
- House of Blues (Virginia Beach, VA)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients ... of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we...to effectively communicate them to team members + Create pre- shift sheet and relay information from management directly to… more
- GovCIO (Richmond, VA)
- …Monitor multiple systems for files being received and processed successfully + Monitor ticketing system (ServiceNow) for requests to be worked on + Share information ... level expertise + Minimum of one year of experience with ServiceNow ticketing system + US Citizenship required (no exceptions) **Work hours:** Willingness and… more
- Leidos (Arlington, VA)
- …position is based in Arlington, VA and is 100% on-site. **2nd** ** Shift hours are Monday-Friday, 12pm-8pm.** **Primary Responsibilities** + Create, maintain, and ... and Element Management (EM) systems with network performance, trouble ticketing , and security subsystems highly desired. + Experience with...to included TCP/IP a plus. + Experience with a ticketing system such as BMC Remedy. + ITIL v3… more