• Customer Application Engineer

    GE Vernova (Rochester, NY)
    …skills. Demonstrated ability to analyze and resolve problems. + Experience in customer support ticketing tools. + Familiar with Power utility and industrial ... **Job Description** This role covers the Level three technical support for GEV CIC Wireless and Optical portfolio globally...Rochester USA. The main interface points are the L1/L2 support teams from the GEV regions worldwide (Receiving … more
    GE Vernova (06/14/25)
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  • Cloud Engineer

    CACI International (Rome, NY)
    …load balancing, forward/reverse proxy, monitoring, and packet inspection/troubleshooting. + SDLC, ticketing systems, tiered support workflows and processes. + ... closely with Cloud Engineering team (AFRL), vendors, and other support staff to identify, resolve, and document incidents. +...focus on automation and minimizing cost. + Build and support effective metrics for production services. + Plan for… more
    CACI International (07/16/25)
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  • Database Admin Tech II (L)

    University of Rochester (Rochester, NY)
    …updates to database versions and configurations. Coordinates with internal teams and support ticketing systems to address routine database requests. Other duties ... languages to design required summary or aggregation tables to support analyses. Collaborates with technology/infrastructure staff to identify data relationships… more
    University of Rochester (04/22/25)
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  • Associate Director of Enterprise Applications

    Hamilton College (Clinton, NY)
    …project management abilities, with the capability to manage multiple priorities. + Support service ( ticketing ) knowledge, managing requests using a ticketing ... other technical experts who work closely with college departments to support and implement business processes through enterprise applications. The Associate Director… more
    Hamilton College (06/30/25)
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  • ITS Data Integration Analyst

    Nazareth College (Rochester, NY)
    …- Intermediate + Git - Basic + PowerShell - Basic/Intermediate + IT support ticketing applications - Basic/Intermediate + Project management tools - ... Google and other platforms. The Data Integration Specialist will also provide backup support for the Reporting and Analytics Analyst as needed. Essential Functions +… more
    Nazareth College (07/11/25)
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  • Systems Engineer - Dedicated

    Atlas Technica (New York, NY)
    …+ Perform IT Support services to users onsite + Use of a ticketing system to manage support queries + Maintain documentation and comply with rules ... Atlas Technica's mission is to shoulder IT management, user support , and cybersecurity for our clients, who are hedge...customers. You will be an extension of the Atlas Support Team on-premises with the client and directly supporting… more
    Atlas Technica (05/14/25)
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  • Jr. Systems Engineer - Dedicated

    Atlas Technica (New York, NY)
    …+ Perform IT Support services to users onsite + Use of a ticketing system to manage support queries + Maintain documentation and comply with rules ... Atlas Technica's mission is to shoulder IT management, user support , and cybersecurity for our clients, who are hedge...high-profile customers. You will be an extension of Atlas Support Team on premises with the client and directly… more
    Atlas Technica (06/26/25)
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  • Intern Trainee

    Atlas Technica (New York, NY)
    …troubleshooting techniques to identify and resolve IT issues + Learn to use a ticketing system to manage support queries. Requirements: + A strong desire to ... Name: Intern Trainee Location/Type: New York, NY, Full-Time In Office Department: Support Pay: $23/hr. Atlas Technica's mission is to shoulder IT management, user… more
    Atlas Technica (07/08/25)
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  • Senior Network Services Engineer (IT…

    CUNY (New York, NY)
    … and manages subcontractors involved with network installations. + Provides network technical support directly to users and through ticketing systems. + Creates ... Services Engineer is charged with providing expert-level network engineering support , design, configuration and implementation for the networking department.… more
    CUNY (06/18/25)
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  • Technical Support Specialist - DBA

    Philips (Latham, NY)
    …continuous improvement and resolution of underlying problems. Creates, updates and manages support tickets using ticketing systems to ensure efficient tracking, ... **Technical Support Specialist - DBA** **In this role you**...technical expertise for escalations, conducting root cause analysis, managing support tickets, preparing intervention reports, creating knowledge articles, and… more
    Philips (07/16/25)
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