- Fannie Mae (Plano, TX)
- …Excel, and PowerPoint * Hands on experience with ServiceNow, Remedy, or other ticketing tools. Support and Tools - Operations Engineer - Advisor Qualifications ... YOU WILL MAKE* The Operations Engineering Advisor - Production Support Services role will offer you the flexibility to...* Hands on experience with ServiceNow, Remedy, or other ticketing tools. * Strong relationship management skills and aptitude… more
- Amazon (Dallas, TX)
- …new strategic programs. Conduct analysis to identify trends and share finding on the ticketing support details. Develop metrics and reports to manage SP2 ... support teams ticketing queue. Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business.… more
- Texas State University (San Marcos, TX)
- …with managing computers via Microsoft Active Directory + Experience using a support ticketing system (eg, Cherwell, TDX , ServiceNow, Freshdesk, Zendesk). ... Posting Information Posting Number2025559 Posting/Functional TitleSystems Support Specialist II University Pay Plan TitleSystems Support Spec II LocationSan… more
- AECOM (Houston, TX)
- …out all line management duties for these colleagues + Manage the IT support ticketing system including incidents, requests for service, and enhancements, manage ... payroll systems software delivery life cycle including planning, design, implementation, and support . The Oracle Time & Labor (OTL) and Payroll Application … more
- TEKsystems (Dallas, TX)
- …- Clearly document support issues and all steps performed in RSM's ticketing system - Monitor trends from reported client cases to isolate possible chronic ... Phone support , Servicenow, Office 365, Active directory, Technical support , Ticketing system, Application support Top Skills Details azure,windows… more
- WTW (Dallas, TX)
- …promote relevant services or products is a plus. + Familiarity with CRM systems, support ticketing tools, and common office software (eg, Microsoft Office Suite, ... solicitation campaigns per week during peak participation cycle. + Provide support for general participation questions, including access to survey materials… more
- The Greenbrier Companies, Inc. (TX)
- …to ensure compliance with SOX ITGC controls and with IT Operations to support ticketing , escalations, and day-to-day operations. The role architects and builds ... at every level of our organization.** We structure our business to support teams that deliver innovative solutions for our customers while positively impacting… more
- General Dynamics Information Technology (San Antonio, TX)
- …Desk (IFSD) provides 24/7 mission and infrastructure monitoring, notification, administrative support , logging, ticketing and reporting for supported systems ... team to provide 24/7 mission and infrastructure monitoring, notification, administrative support , logging, ticketing and reporting for supported systems.… more
- Lamar University (Beaumont, TX)
- …and performance metrics including calls made, tickets sold, and revenue generated. + Support Game Day Ticketing Operations + Assist with on-site ticket ... and cross-sell the season-ticket base; manage prospect list in ticketing CRM . + Sell season, mini-plan, group, single-game...operations during home athletic events, as needed. + Support ticket sellers and gate personnel, as needed. +… more
- TEKsystems (Dallas, TX)
- …+ Outlook Support + Exchange Support + TEAM Support + Skype Support + Remedy Ticketing Pay and Benefits The pay range for this position is $30.00 - ... We are seeking a skilled a Tier 2 Support Analyst to join our team. This role focuses on supporting applications such as Outlook, SharePoint, WebEx, and Skype. The… more
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