- MPR Associates (Alexandria, VA)
- …system. + Manage MPR's AV and video conferencing systems. + Log and track support requests in the ticketing system to ensure timely follow-up and resolution. ... Desk Manager is expected to take ownership of user support issues and be proactive when dealing with them....hours work on a rotating basis to provide emergency support to MPR staff. This is a full-time, exempt… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …systems and networks for deviations from acceptable configurations or policies + Support help desk operations, ticketing , and customer communications + Evaluate ... HII Mission Technologies is seeking a qualified Cyber Security Analyst to support the Navy Continuous Training Environment (NCTE) global Security Operations Center… more
- Kohl's (Waynesboro, VA)
- …and ticketing procedures are completed accurately and efficiently + Support the training of associates on merchandising standards, product knowledge, and tools ... adhering to Kohl's brand standards + Support and partner with the Operations team on merchandising...and adjusting resources as dictated by the business to support customer needs and workload demands when assigned as… more
- Siemens Energy (Virginia Beach, VA)
- …technical documentation for common troubleshooting scenarios and procedures. Log and track support cases using the company's ticketing system, ensuring timely ... We are seeking a highly skilled and motivated Technical Support Specialist to assist offshore wind turbine technicians in...mechanical systems are a plus. + Proficient in using ticketing systems (such as Jira, ServiceNow, etc.) to log,… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 ... TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop ...+ Respond to service requests, enter them into the ticketing system, and acknowledge the request to the customer.… more
- Fannie Mae (Reston, VA)
- …in preparation for and response to incidents. *THE IMPACT YOU WILL MAKE* The Support and Tools - Operations Engineer - Advisor role will offer you the flexibility ... negatively impact production operations, assist with postmortem related activities and support various efforts related to operational improvements. * Based on… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …solutions in our ticketing system. * Escalate complex issues to senior support state or development teams as needed. * Maintain a thorough understanding of our ... **Technical Support Specialist** **Category:** Service Desk / End User...explain technical concepts to non-=technical users * Experience with ticketing systems such as Azure DevOps (ADO) * Ability… more
- Kohl's (Winchester, VA)
- …and ticketing procedures are completed accurately and efficiently + Support prevention of loss by educating associates, monitoring daily store activity, ... signing + Monitoring and adjusting resources as the business dictates to support customer needs and workload demands + Assessing key performance indicators (KPIs)… more
- M. C. Dean (Springfield, VA)
- …changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems (SES)** business Unit. As part ... commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time application and network… more
- Amazon (Herndon, VA)
- …infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and ... in a Data Center environment. Manage assigned work and priorities through ticketing system and/or workflows. Provide status updates to Stakeholder via ticketing… more