- NTT America, Inc. (Gainesville, VA)
- …Distribution Units within client enclosures. + Work in a standard ticketing system, providing clear, timely, and appropriate customer communications. + Regularly ... communicate with employees, contractors, and clients via phone, email, or ticketing system. Periodically join call bridges to troubleshoot and validate… more
- NTT America, Inc. (Ashburn, VA)
- …Center IT Infrastructure Technician is expected to address customer inquiries via support tickets requests from inception through resolution with minimal or no ... desk functions such as participating in a phone queue, preforming desktop support , and deploying hardware (laptops, VoIP phones, peripherals). **What you'll be… more
- House of Blues (Reston, VA)
- …duty on a rota basis. WHAT YOU WILL BE DOING + Advanced Triage and support in the daily operations for Archtics Ticketing platform part of the Ticketmaster ... team to deliver infrastructure, platform and database services for the Sports ticketing product(s) in our Global markets. partnering with product and software… more
- Palo Alto Networks (Reston, VA)
- …you will be a designated customer advocate, assisting in providing tailored support , weekly reviews, root cause analysis for critical issues, release reviews, ... upgrade planning, and quarterly business reviews. You will provide personalized support and become deeply familiar with your customer's implementation and business… more
- Palo Alto Networks (Reston, VA)
- …will be a designated customer advocate who will assist in providing tailored support , weekly reviews, root cause analysis for critical issues, release review and ... upgrade planning, and a quarterly business review. You will provide personalized support and become deeply familiar with your implementation and business priorities… more
- CACI International (Arlington, VA)
- IT Support Specialist (Google Workspace) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... * * **The Opportunity:** CACI is seeking an IT Support Specialist in delivering Google Workspace services. This ...software with customers. * Document all requests in ServiceNow ticketing system to ensure all asset and configuration information… more
- ManTech (Mclean, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Enterprise IT Support Officer (EITSO) - Dedicated Support ** to join our team in **McLean, VA** . In ... this role, you will deliver concierge-level IT support to VIP and Executive-level staff, ensuring the highest standards of service, confidentiality, and… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services...received by telephone, email, or generated by the Remedy ticketing system within the AITP timelines. + Resolve customer… more
- BAE Systems (Radford, VA)
- **Job Description** This is a Desktop support position. Provide on-site technical support for software and hardware installs, hardware moves, add or changes of ... hardware/software for the end-user community. Support includes break/fix issues, general requests, operating system patch remediation, PC refresh based on company… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator (Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for ... is looking for a Systems Administrator (Tier 2 Desktop Support ) to join our team to support ...to train new employees Utilization of a ServiceNow based ticketing database to track, update and resolve break/fix incident… more