- Oneida Technical Solutions (VA)
- …new solutions for the DoD and commercial industries with consumer-driven technology. In support of the US Army Network Enterprise Technology Command (NETCOM) and the ... or Microsoft Certified Systems Administrator (MCSA) with experience using the Remedy Ticketing system (ARS). This position is for a Senior Microsoft Windows Active… more
- Insight Global (Richmond, VA)
- Job Description Insight Global is seeking experienced advanced Desktop Support Technician. The ideal candidate brings proven problem-solving experience and the ... customer service and have experience as an advanced Desktop Support Technician. The role is responsible for Desktop ...and follow technical documentation Windows 11 SCCM Service Desk Ticketing System Active Directory Bachelors Degree Okta null We… more
- ManTech (Vienna, VA)
- …**upport Engineer Nights** to join our team in **Tysons, VA.** The **Tier I Cloud Support Engineer** will be part of a global team that provides 24x7 support ... of Systems: UNIX/Linux or Windows + Working knowledge of any customer service ticketing system + Ability to read runbooks & playbooks & provide meaningful summaries… more
- BAE Systems (Falls Church, VA)
- …Systems is looking for a Field Service Technician to provide on-site Information Technology support at its Falls Church, VA location. In the role of Field Service ... experience. In this job you will: + Provide technical support to both local and remote end-users with the...established SLAs + Document and track work via online ticketing system + Create and modify knowledge base (KB)… more
- GovCIO (Richmond, VA)
- …for a Senior Systems Administrator (Linux and Windows) to provide on-going support for the administration of the core system applications and perform operational ... tasks such as monitoring system resources and perform routine maintenance tasks in support of 24x7 life cycle applications to include on-call support . Work… more
- Leidos (Springfield, VA)
- …Management, and Technical Support practices. + Working knowledge of Microsoft Windows Support and customer service tools (eg, ticketing or CRM systems). + ... Customer Service Representative responsible for providing prompt, courteous, and effective support to customers by responding to inquiries and service requests. This… more
- Leidos (Alexandria, VA)
- **Description** Leidos is seeking a System Administrator to support a large enterprise IT contract for the DOD. This role requires an individual that has technical ... The individual will provide systems and software operations and maintenance support in a large, multi-enclave enterprise environment. This individual will work… more
- CACI International (Springfield, VA)
- …In this role, you will serve as an escalation point for Tier 1 support and be responsible for maintaining and troubleshooting mission critical IT systems, supporting ... and a passion for technology. **Responsibilities:** * Provide advanced technical support for hardware, software, database, custom software and network-related issues… more
- TEKsystems (Roanoke, VA)
- …customer-focused Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues, providing timely and effective technical ... assistance via phone, email, and ticketing systems. You will be responsible for diagnosing and...as an escalation point for Level 1 and 2 support issues, delivering high-quality technical support . +… more
- Insight Global (Richmond, VA)
- Job Description We are seeking Help Desk Agent Tier I to support the a Customer Care Center supporting a government client. This position serves as the first point ... of contact for IT support , providing 24x7x365 assistance to state employees and affiliated...Accurately log all incidents and service requests into the ticketing system. - Escalate unresolved issues to Tier 2/3… more
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