- GovCIO (Vista, CA)
- …Tier 2 Level field support. The CSP's workload is tracked through DEA's enterprise ticketing software. This position will be an on-site position in San Diego, CA. ... and preventative maintenance. + Support Microsoft Windows environments, repair/replace system peripherals, and maintain configuration management data and documentation.… more
- Palo Alto Networks (Santa Clara, CA)
- …all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer ... engagements, ensuring a seamless experience for public sector partners + Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and industry best practices to customers + Be a subject… more
- GovCIO (Sacramento, CA)
- …work with minimal supervision. + Strong understanding of help desk and ticketing system (ServiceNow) + Strong communication skills for professional interactions ... with end users and stakeholders + Customer-centric approach to resolve issues efficiently while maintaining user satisfaction + Ability to work with cross-functional teams, including project managers, developers, and IT staff + Dependability for providing… more
- ManpowerGroup (Foster City, CA)
- …troubleshooting. + Create and escalate service disruption events via an internal ticketing system . **What's Needed?** + Excellent written and verbal ... communication skills. + Proactive mindset and resourcefulness. + Computer literacy proficiency. + Leadership or supervisory experience preferred. + Must comply with the Substance Abuse Policy. **What's in it for me?** + Opportunity to work in a cutting-edge… more
- Under Armour, Inc. (Anaheim, CA)
- …to Store Leadership when necessary + Perform operational and cash processes (manual or system ) in line with company guide and training + Adhere to Under Armour's ... attendance policies + Assist as needed in operations; cash desk/ ticketing /merchandising/stock replenishment **Team Collaboration/Self Growth** + Collaborate with teammates… more
- Palo Alto Networks (Santa Clara, CA)
- …Level Agreements + Triage customer reported issues and respond to them via ticketing system , phone or remote sessions + Perform advanced troubleshooting at ... the application level and OS level, using your knowledge and relevant expertise + Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix + Provide timely feedback into the development process… more
- Aspen Dental (Sacramento, CA)
- …communicate effectively through phone, e-mail, Zoom, Microsoft Teams, and the Department ticketing system . + Ownership of Patient Financing Tickets and ... resolution: + Provide a first level same-day response. + Resolve in 1-3 business days depending on the issue. + Engage appropriate Teams for a timely resolution. + Effectively communicate all updates and open items to the Office and/or applicable Teams. +… more
- Live Nation (Beverly Hills, CA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... and tooling (eg, DLP, automated data labeling/classification, specialized data system privilege/access governance tools), informing their potential adoption and… more
- Live Nation (Mountain View, CA)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... the attention of medical, security, or police + Logging incident reports via OnTrack system to document any and all incidents with detailed and concise information +… more
- American Express Global Business Travel (Sacramento, CA)
- …road, rail, and accommodations + Use of one of our Global Distribution System 's (GDS) + Ensure compliance to customers' agreed travel policy, service provider ... (Sabre, Apollo, Amadeus) + 1+ years corporate travel experience, including fares, ticketing , car, hotel, air, and rail for domestic and international travel. +… more