- Insight Global (Miami, FL)
- Job Description South Florida's largest hospital is seeking a Soarian Systems Analyst to join their Rev/Financial Cycles Team. The Senior Business Systems ... utilizes analytical methods to plan, design, and implement technology systems and solutions that fulfill the business needs of...be done on the backend, supporting the users. Some ticketing will be escalated to this person. Come join… more
- LEGOLAND (Orlando, FL)
- …North America based in our LEGOLAND Parks and Gateway operations, received through ticketing system and phone or voice messages. People Advisor are trained ... HRIS, Applicant Tracking System (ATS), Learning Management System (LMS), and ticketing system ...training and insights of company HRIS, ATS, LMS and ticketing systems . + Collaborate alongside SMEs to… more
- Community Health Systems (Navarre, FL)
- …Accurately updates and maintains customer records and case notes in the system , ensuring complete documentation of issues and resolutions. + Works collaboratively ... and Abilities** + Working knowledge of Google Suite, ServiceNow or similar ticketing platform, soft phone software, willingness to learn enterprise wide (ERP) such… more
- MyFlorida (Tallahassee, FL)
- …DCF systems and business partners. + Accurately documents and assigns all ticketing system incidents and requests as well as validate customer demographic ... friendly attitude Dependability and reliability Proficiency documenting with accuracy in ticketing system Active Listening Strong analytical skills and advanced… more
- Robert Half Technology (West Palm Beach, FL)
- …and resolve technical problems via phone, email, and support ticketing systems . + Work closely with software developers, system administrators, and business ... as needed. + Log and track incidents, changes, and problem tickets using a ticketing system (eg, ServiceNow, Jira, Zendesk). + Collaborate with QA and… more
- MyFlorida (Tallahassee, FL)
- …to FSFN and other FCS systems . Knowledge of customer call documentation and tracking system , such as a ticketing system Knowledge of Outlook and/or O365 ... Management, Investigations) and other FCS (Family and Community Services) systems . Minimum of 1 year experience Experience in a... and business partners. Accurately documents and assigns all ticketing system incidents and requests as well… more
- CACI International (Doral, FL)
- …resets, and account management + Log, track, and manage support requests using ticketing systems , escalating complex issues to appropriate IT teams when ... while ensuring efficient resolution of IT issues and maintaining system Confidentiality, Integrity, and Availability (CIA). This role will...and RMF is highly desirable + Experience with other ticketing systems (eg, Jira Service Desk) +… more
- Old Dominion Freight Line (Bradenton, FL)
- …training for training related issues + Provide systematic updates of circuit outages via ticketing system + Provide call backs for items within their range of ... manage email requests and requests logged via Service Desk ticketing solution in a timely and accurate manner while...+ Monitor issues, address user termination, and disable all system access upon receipt of notification + Provide on-the-spot… more
- AdventHealth (Altamonte Springs, FL)
- …for promptly resolving advanced PACS incidents and requests via the ServiceNow ticketing system while adhering to the organization's established service level ... troubleshoots, and resolves intermediate PACS incidents and requests via the ServiceNow ticketing system for imaging related software applications and hardware… more
- Tyto Athene (Doral, FL)
- …+ Document incident details, actions taken, and resolution steps in the ticketing system + Perform basic troubleshooting of switches, routers, firewalls, ... + Exposure to monitoring tools (eg, SolarWinds, SCOM, Splunk) + Familiarity with ticketing systems (eg, ServiceNow) + Basic scripting or automation knowledge +… more