- Quality Technology Services, LLC (Fort Worth, TX)
- …the telephone, performing customer equipment installs, managing tickets within the ticketing system , communicating and escalating alerts and customer requests ... conducts a routine and ongoing assessment of the building systems , operations, and performance. This role performs tests, rounds...work. + Create and/or update tickets within the established ticketing system to address customer calls, data… more
- Insight Global (TX)
- …user satisfaction above all Document issues, resolutions, and updates in our ticketing system We are a company committed to creating inclusive ... mindsetthe ability to empathize, communicate, and follow through Experience using a ticketing system Comfortable working fully remote with reliable internet… more
- EDB (Austin, TX)
- …+ **Contribute to Marketing Operations visibility.** We manage our workload through a ticketing system , keeping your assigned tickets updated lets wider teams ... database hygiene, GDPR compliance, and opt-in/out management. + Familiarity with ticketing /project management systems (eg, Jira, Monday.com) to manage requests,… more
- Lumen (Austin, TX)
- …and use bash for shell scripting. - Familiarity with ITIL principles and ticketing systems ; Strong preference for ServiceNow experience. - Strong problem-solving ... Lead Software Developer to oversee the development of a cutting-edge ITIL-style ticketing dashboard. This Angular-based project is designed to deliver a seamless… more
- Live Nation (Dallas, TX)
- …and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients ... of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we...knowledge of basic computer operation and Point of Sales systems + Skill in guest relations, phone etiquette, cash… more
- ASM Global (San Antonio, TX)
- …EXPERIENCE + High school diploma or general education degree (GED) required + Etix ticketing system experience a plus + Six months related experience SKILLS AND ... excellent customer service by handling difficult customer service or ticketing issues + Answer questions efficiently and courteously concerning pricing,… more
- Live Nation (Irving, TX)
- …Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients ... From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales we foster a fun and… more
- Sysco (Houston, TX)
- …+ Train and assist end users to effectively utilize the enterprise ticketing system + Maintain reliable "Hot Spare" Laptop/Desktop systems + Dispose of old ... as needed. **Description of Responsibilities:** + Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well… more
- WTW (Dallas, TX)
- …. + Highly organized, capable of managing multiple communication channels (phone, email, ticketing systems ) in a dynamic environment. + Critical thinker and ... Software Support/Service Desk when necessary, ensuring issues such as system downtime, errors, or access issues are addressed promptly....or products is a plus. + Familiarity with CRM systems , support ticketing tools, and common office… more
- The Greenbrier Companies, Inc. (TX)
- …continuous compliance. + Partners with IT Operations to integrate IAM processes with ticketing systems (eg, ServiceNow, Jira) and define escalation procedures. + ... compliance with SOX ITGC controls and with IT Operations to support ticketing , escalations, and day-to-day operations. The role architects and builds a comprehensive… more