- Amazon (Sterling, VA)
- …and rollout of new or upgraded hardware * Manage work and priorities through ticketing system and workflows to complete customer requests and projects * Work ... school or equivalent diploma - Associate's degree in Computer Science, Information Systems or related field; or Certifications in a relevant field (CCENT, Network+,… more
- Palo Alto Networks (Reston, VA)
- …all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system + Effectively manage critical and challenging customer ... Checkpoint Firewalls, Cisco Switches, and Intrusion Detection/ Intrusion Prevention Systems + BS in computer science, information technology, computer architecture,… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …DOD customers and other stakeholders to navigate the complexities of system upgrades, network modernization, technology refreshment projects, and more. Roles and ... in assessing customer-submitted network requirements through a government-provided service ticketing application. + Guide the team in providing necessary support… more
- NuAxis Innovations (Falls Church, VA)
- …with hardware and software issues, manage mobile devices, and ensure end-user systems remain secure, updated, and operational. This is an excellent opportunity for ... escalate complex issues as needed. . Participate in equipment deployments and system upgrades. . Communicate the status of pending requests, outages, and maintenance… more
- Shuvel Digital (Vienna, VA)
- …Java with frameworks like JUnit/TestNG, Selenium, JMeter and Appium Experience working with a ticketing system such as Service Now or Jira Hands on experience ... API, web and mobile based applications that reference database back-end systems Support non-functional requirements such as, performance testing Set up, maintain,… more
- American Express Global Business Travel (Richmond, VA)
- …for air, road, rail, and accommodations + Must have GDS (Global Distribution System ) experience in Sabre + Communicate effectively with customers over the telephone, ... messaging (chat), e-mail, and/or back office systems + Act as a trusted advisor by using...travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel + Passion… more
- Motion Recruitment Partners (Arlington, VA)
- …+ Perform daily system checks, including Active Directory, voicemail, and ticketing systems + Build, configure, and deploy client machines (laptops, ... desktops, virtual machines) + Support end-users with enterprise software, hardware, and virtual desktop infrastructure + Assist with onboarding, offboarding, and employee transitions by managing network and phone accounts and setting up equipment +… more
- ABM Industries (Mclean, VA)
- …blocking for monitors + Knowledgeable on reading floor plans + Computer experience on ticketing systems , emails, Microsoft Word + Daily & weekly status report + ... Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a… more
- Amentum (Falls Church, VA)
- …includes ensuring access to shared line for fielding support calls, maintaining a ticketing system , and ensuring staff is trained on standard support etiquette ... Relativity Infrastructure Specialist + Bachelors degree in computer sciences or information systems \ technology \ sciences. + Experience writing scripts and stored… more
- CoreSite (Reston, VA)
- …assigned. Requirements Knowledge, Skills & Abilities: + Familiar with telecommunications, ticketing systems , and escalation procedures. + Knowledge of T-1/E-1, ... inquiries, as well as monitoring a wide variety of systems and devices on various platforms under the direction...event + Assist in monitoring CCTV, alarm and access/control systems . + Provide day-to-day customer support. + Perform other… more
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