- Red River (Chantilly, VA)
- …provide technical oversight as well asadvisory + Review technician priorities in ticketing system + Proactively performing daily queue management by assigning ... was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System . Any unsolicited resumes or other data submitted to Red River in violation… more
- Ford Motor Company (Richmond, VA)
- …work EST hours. **What you'll do ** + Assist with daily ticketing /operations including triage, troubleshooting, and resolution of eCommerce customer, dealer, and ... Acceptance Testing (UAT) including but not limited to websites, order management system , product information management system , and payment processing +… more
- Fannie Mae (Reston, VA)
- …learning, and AI to identify trends, predict issues, and proactively resolve system anomalies to support continuous improvement. * *Foster Innovation & Best ... * Hands on experience with ServiceNow, Remedy, or other ticketing tools. Support and Tools - Operations Engineering -...the company. If you need assistance using our online system and/or you need a reasonable accommodation related to… more
- Shuvel Digital (Vienna, VA)
- …products and tools (eg MS Power BI) + Experience in ServiceNow or similar request ticketing system I would appreciate the opportunity to connect and discuss this ... User provisioning lifecycle, application provisioning + Hands-on experience with an IGA system (eg Saviynt IGA, SailPoint) + Ability to work independently and… more
- Allied Universal (Herndon, VA)
- …employees and associates resolve their badging issues via phone, email, trouble ticketing , and in-person + Process badges and maintain appropriate logs regarding the ... any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation… more
- ManTech (Herndon, VA)
- …you will manage the entire service desk operation for network, cloud/platform/ system /application, and cybersecurity M&A and event and incident management, including ... years of relevant experience + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office...for a position with ManTech through its online applicant system , please email us at ###@mantech.com and provide your… more
- ManTech (Herndon, VA)
- …details and restoration steps are thoroughly documented in the ServiceNow ticketing platform. **Responsibilities include, but are not limited to:** + Support ... network traffic analysis and bandwidth optimization efforts + Coordinate system maintenance, monitoring, and installation of multiple WAN/LAN environments… more
- ManTech (Herndon, VA)
- …for managing the entire service desk operation for network, cloud/platform/ system /application, and cybersecurity M&A and event and incident management, including ... in enterprise or government environments. + Experience with service desk ticketing tools, especially ServiceNow + Proficiency in MS Office applications including… more
- Leidos (Norfolk, VA)
- …assurance and advanced troubleshooting efforts across fiber optic and connectivity systems , applying NAVSEA Standard 2042 knowledge where applicable. + Coordinate ... operations, with familiarity in troubleshooting, fiber optics, and connectivity systems . + Experience with incident coordination, outage tracking, and operational… more
- Huntington Ingalls Industries (Fairfax, VA)
- …monitoring and network analysis regarding short- and long-range planning for in-house systems . * May coordinate third-party maintenance for network equipment. * May ... skills with the ability to troubleshoot technical issues within multiple systems . * Strong knowledge of Cisco Internetworking including IP addressing (subnets,… more
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