• Cisco Network Engineer

    CACI International (Sterling, VA)
    …IP databases. * Configure new or replacement equipment. * Experience with ticketing and collaboration systems such as Confluence and Jira. **Qualifications** ... outages and other problems. * Routinely check the status of network communications systems . * Ensuring all network devices are configured and functioning properly. *… more
    CACI International (06/21/25)
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  • Circuit Provisioning Specialist

    CGI Technologies and Solutions, Inc. (Lebanon, VA)
    …junior team members and cross-functional stakeholders. * Utilize network management and ticketing systems (eg, ServiceNow, Netcool, Remedy) to track provisioning ... to be successful in this role:** * Bachelor's degree in Telecommunications, Information Systems , or a related field; or equivalent work experience. * 8+ years of… more
    CGI Technologies and Solutions, Inc. (06/18/25)
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  • Executive Driver

    Leidos (Chantilly, VA)
    …with standard office software (eg, Microsoft Office) and customer support platforms or ticketing systems . + Ability to follow service procedures with attention ... **Preferred Qualifications** + Experience using Customer Relationship Management (CRM) systems (eg, Salesforce, Zendesk, ServiceNow). + Familiarity with case… more
    Leidos (06/10/25)
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  • Service Desk Analyst

    MPR Associates (Alexandria, VA)
    …users. The individual will provide technical support for MPR computers, operating systems , application software, telephones, and video conferencing systems . The ... error while resolving issues to user's satisfaction. + Utilizes Service Desk ticketing software to ensure timely resolution and follow-up of incidents and requests.… more
    MPR Associates (06/09/25)
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  • Technical Operations Center Service Desk Agent

    CACI International (Arlington, VA)
    …and issues via multiple channels, including phone, web chat, email, and ticketing . * Demonstrate sound customer service and telephone etiquette in responding to ... * Ability to perform in-depth troubleshooting skills on Windows Operating Systems (Windows 11), Microsoft Office products (M365), and various Internet browsers… more
    CACI International (05/20/25)
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  • Linux Administrator - ACAS

    CACI International (Springfield, VA)
    …in the Government Furnished Information - Software Tools list. + Utilize agency-approved ticketing systems to document, track, assign, update, and coordinate all ... 120 days of the hire date + Expert at operating and maintaining Linux systems + Experience operating and maintaining applications hosted in a Linux environment +… more
    CACI International (05/13/25)
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  • Network Deployment Lead, DCC Communities

    Amazon (Herndon, VA)
    …or critical environment * 3+ years experience managing work and priorities through ticketing system and workflows. Preferred Qualifications * Knowledge of major ... Command Line Protocols (Cisco IOS, JunOS, etc) * Experience in large scale data center network implementations and support * Experience with medium to large, complex project scopes and ambiguous details within the work environment. * Experience defining… more
    Amazon (07/19/25)
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  • Data Center Technician, DCC Communities

    Amazon (Manassas, VA)
    …protocols and troubleshooting - Experience managing work and priorities through a ticketing system - Understanding of in-depth hardware knowledge (eg, PCIe) ... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a… more
    Amazon (07/19/25)
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  • Data Center Technician, DCC Communities

    Amazon (Louisa, VA)
    …- Understanding of storage devices - Experience managing work and priorities through a ticketing system - An Associates degree or 2+ years of professional or ... military experience in an IT related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best… more
    Amazon (07/16/25)
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  • Copy of Sr. Technical Support Engineer, US…

    Palo Alto Networks (Reston, VA)
    …Level Agreements + Triage customer reported issues and respond to them via ticketing system , phone or remote sessions + Perform advanced troubleshooting at ... the application level and OS level, using your knowledge and relevant expertise + Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix + Provide timely feedback into the development process… more
    Palo Alto Networks (07/16/25)
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