• Data Center Technician, DCC Communities

    Amazon (Louisa, VA)
    …- Understanding of storage devices - Experience managing work and priorities through a ticketing system - An Associates degree or 2+ years of professional or ... military experience in an IT related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best… more
    Amazon (07/16/25)
    - Related Jobs

  • Copy of Sr. Technical Support Engineer, US…

    Palo Alto Networks (Reston, VA)
    …Level Agreements + Triage customer reported issues and respond to them via ticketing system , phone or remote sessions + Perform advanced troubleshooting at ... the application level and OS level, using your knowledge and relevant expertise + Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix + Provide timely feedback into the development process… more
    Palo Alto Networks (07/16/25)
    - Related Jobs

  • Sr. Technical Support Engineer, US Government,…

    Palo Alto Networks (Reston, VA)
    …all troubleshooting steps, timely updates, and comprehensive closure summaries in the ticketing system + Conduct multi-vendor troubleshooting on complex customer ... engagements, ensuring a seamless experience for public sector partners + Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and industry best practices to customers + Be a subject… more
    Palo Alto Networks (07/16/25)
    - Related Jobs

  • Data Center Network Deploy Technician, DCC…

    Amazon (Herndon, VA)
    …of the United States). Key job responsibilities Managing work and priorities through ticketing system and workflows to complete customer requests and projects ... Collaborating with various stakeholders to remove project obstacles Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking… more
    Amazon (07/16/25)
    - Related Jobs

  • Production Support Analyst

    Insight Global (Richmond, VA)
    …the network, databases, middleware, backup, storage, application specific and operating system specific components with the goal of proactively identifying and ... and great communication Technologies preferred: Splunk, Sitescope or Bladelogic, and Remedy ticketing null We are a company committed to creating diverse and… more
    Insight Global (07/15/25)
    - Related Jobs

  • Management Analyst III - Jcsu (Top Secret…

    CGI Technologies and Solutions, Inc. (Springfield, VA)
    …tasks on all (secret, TS, unclassified, private) enclaves, running from project ticketing system **Required qualifications to be successful in this role:** ... * Work experience as a Project Administrator, Project Coordinator, or similar role. * Hands-on experience with Standard Operation Procedures (SOPs), flowcharts, inventory documentation. * Experience running and dispersing repots. * Knowledge of Microsoft… more
    CGI Technologies and Solutions, Inc. (07/15/25)
    - Related Jobs

  • Process and Incident Management Specialist

    CGI Technologies and Solutions, Inc. (Lebanon, VA)
    …duties and responsibilities:** * Maintain and manage a backlog of items across ticketing tools related to system implementation and maintenance activities. * ... Utilize Excel (or other tools) for data analysis and reporting to support process management initiatives. * Ability to manage and facilitate meetings focused on ticket prioritization and resolution. * Experience in coordinating with cross-functional teams to… more
    CGI Technologies and Solutions, Inc. (07/13/25)
    - Related Jobs

  • Campus Network Engineer

    TekSynap (VA)
    …and corrective action reports + Respond to and resolve trouble ticket escalations via VA Ticketing System and MS Teams support channel + Support and planning for ... equipment migrations + Scripted cutover procedures + Go/No-Go Criteria for migration and cutovers + Use miscellaneous scripting support using OEM solution + Document the process for the bulk importing of data or any other data transfers + Assist testing the… more
    TekSynap (07/09/25)
    - Related Jobs

  • Transport Engineer

    TekSynap (Arlington, VA)
    …surveys, develop maintenance plans, and ensure adherence to standards. + Use Government-approved ticketing system to track and provide completion status for all ... installs, surveys, moves, adds, and changes. + Perform QA before equipment/installation is released for customer connectivity. + Maintain detailed configuration "as-built" drawings supporting survey findings. + Provide support to break-fix support personnel… more
    TekSynap (07/09/25)
    - Related Jobs

  • Data Center Production Operations Engineer

    Meta (Ashburn, VA)
    …**Required Skills:** Data Center Production Operations Engineer Responsibilities: 1. Work within Meta's ticketing system 2. First point of contact for break fix ... technicians 3. Responsible for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data center 4. Understand and debug hardware and Linux OS related issues 5. Identify and help create documentation for the global data… more
    Meta (06/26/25)
    - Related Jobs