- Amazon (Herndon, VA)
- …operational procedures. Key job responsibilities - Manage work and priorities through ticketing system and workflows to complete customer requests and projects ... - Collaboration with various stakeholders to remove project obstacles - Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction - Up to 90% travel within… more
- American Express Global Business Travel (Richmond, VA)
- …road, rail, and accommodations + Use of one of our Global Distribution System 's (GDS) + Ensure compliance to customers' agreed travel policy, service provider ... (Sabre, Apollo, Amadeus) + 1+ years corporate travel experience, including fares, ticketing , car, hotel, air, and rail for domestic and international travel. +… more
- Fannie Mae (Reston, VA)
- …AWS Cloudformation , Terrafrom *Agile Tools*: Jira, Leankit * Ticketing *: ServiceNow, HPSM, JIRA *Collaboration tool*: SharePoint, Confluence *Certifications ... undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process,… more
- Shuvel Digital (Winchester, VA)
- …procedures and adept ticket notation ability + Experience with ServiceNow or equivalent ticketing system + Experience with Asset Management & Inventory Control - ... Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment. + Perform employee moves to include equipment tear-downs, installs, and cable management. + Ability to work independently and in a… more
- Insight Global (Richmond, VA)
- …writing Provide, maintain and follow technical documentation Windows 11 SCCM Service Desk Ticketing System Active Directory Bachelors Degree Okta null We are a ... company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will… more
- GovCIO (Sterling, VA)
- …satisfaction. + Create, update, and track service requests/incidents within the ticketing system , and assist with maintaining/updating support documentation. + ... Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as MS Office and Windows 10. **Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate experience) + Secret clearance with ability… more
- American Express Global Business Travel (Richmond, VA)
- …of complexity, for air, road, rail, and accommodations + Use Global Distribution Systems (GDS) - Sabre + Ensure compliance to customers' agreed travel policy, ... **What** **We're Looking For** + 3+ years corporate travel experience, including fares, ticketing , car, hotel, air, and rail for domestic and international travel. +… more
- Philips (Norfolk, VA)
- …of underlying problems. Creates, updates and manages support tickets using ticketing systems to ensure efficient tracking, resolution, and documentation ... of technical issues and user requests. **You're the right fit if:** + High School Diploma, Vocational Education/ Bachelor's Degree in Electronics or Electrical Engineering, Technical Support, Customer Service Management or equivalent. Prefer Microsoft… more
- Robert Half Office Team (Herndon, VA)
- …staff. * Monitor and resolve maintenance requests using internal and external ticketing systems , collaborating with facilities personnel. * Maintain organization ... of reception closet and serve as back-up for copy room and kitchen supply management. * Assist with resolving conference room scheduling conflicts and provide administrative support to departments as needed. * Update desk procedure manuals and serve as a Fire… more
- Robert Half Accountemps (Glen Allen, VA)
- …Strong communication skills for effective collaboration with team members. * Familiarity with ticketing systems or similar tools for managing support requests is ... a plus. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,… more
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