- Chenega Corporation (Fort Belvoir, VA)
- …service requests for desktop support. + Respond to service requests, enter them into the ticketing system , and acknowledge the request to the customer. + Manage ... ticketing system , by ensuring that tickets have...ticketing system , by ensuring that tickets have been assigned, and...contractors and hardware and software vendors. + Build new systems or the bulk imaging of approved operating … more
- NTT America, Inc. (Ashburn, VA)
- …on Power Distribution Units within client enclosures. + Work in a standard ticketing system , providing clear, timely, and appropriate customer communications. + ... with employees, contractors, and clients via phone, email, or ticketing system . Periodically join call bridges to...Experience with active directory, Office 365, and enterprise level ticketing systems . + Experience with laptops, desktops,… more
- Quality Technology Services, LLC (Manassas, VA)
- …the telephone, performing customer equipment installs, managing tickets within the ticketing system , communicating and escalating alerts and customer requests ... conducts a routine and ongoing assessment of the building systems , operations, and performance. This role performs tests, rounds...work. + Create and/or update tickets within the established ticketing system to address customer calls, data… more
- Oneida Technical Solutions (VA)
- …or Microsoft Certified Systems Administrator (MCSA) with experience using the Remedy Ticketing system (ARS). This position is for a Senior Microsoft Windows ... Systems Administrator (MCSA) with experience using the Remedy Ticketing system (ARS). + Must have excellent communication skills (oral and writing).… more
- Siemens Energy (Virginia Beach, VA)
- …scenarios and procedures. Log and track support cases using the company's ticketing system , ensuring timely resolution and follow-up. Provide comprehensive ... , or mechanical systems are a plus. + Proficient in using ticketing systems (such as Jira, ServiceNow, etc.) to log, track, and manage support cases. Driving… more
- EDB (Richmond, VA)
- …+ **Contribute to Marketing Operations visibility.** We manage our workload through a ticketing system , keeping your assigned tickets updated lets wider teams ... database hygiene, GDPR compliance, and opt-in/out management. + Familiarity with ticketing /project management systems (eg, Jira, Monday.com) to manage requests,… more
- M. C. Dean (Springfield, VA)
- …who engineer and deploy automated, secure and resilient power and technology systems ; and deliver the management platforms essential for long-term system ... sustainability. Together, we transform the way complex, large-scale systems are designed, delivered, and sustained-enhancing client outcomes, improving lives, and… more
- M. C. Dean (Chantilly, VA)
- …time off. + Perform hardware / software upgrades and replacements on existing systems ** System Analysis and Reporting:** + Documents the crucial working ... who engineer and deploy automated, secure and resilient power and technology systems ; and deliver the management platforms essential for long-term system … more
- Amazon (Herndon, VA)
- …to after-hours emergencies. * Perform service activities such as monitoring/reviewing ticketing systems , performing root cause analysis, and prioritizing tasks. ... Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System ...Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are… more
- Chenega Corporation (Fort Belvoir, VA)
- …and the problem calls received by telephone, email, or generated by the Remedy ticketing system within the AITP timelines. + Resolve customer issues using ... + Utilize ESX VMware in load/capacity analysis, trend monitoring, resource utilization, systems analysis, automated systems design, system development cycles… more